I pull out my Windows 10 USB install stick, boot that and do a clean install.
1. How to clean install Windows 10 (and other versions) is all over the web.
2. The creation of said USB stick is free and the google terms I use to find the FREE Microsoft tool are "Microsoft Media Creation Tool Windows 10."
3. After the clean install I have to head to the laptop maker's site for drivers and apps specific for this laptop.
I went and bought a used Razer Blade Pro 17 today from a local guy. Went to his house to pick it up. When I got there, I saw that he had started a factory reset, or what he said "It asked if I wanted a quick reset or a deep reset, so I chose the deep reset".
When I picked it up, it was at 10%. He said that it had been going for an hour, and assured me that this was normal, and that it can take several hours.
I drove the 45 minutes home, checking every so often at the laptop in my passenger seat to see if it progressed any. It didn't.
Now, it's been over 4 hours, and it's still at 10%. Is this normal? Or at this point, should I be worrying about throwing money down the drain?
Also, is there any way that I can stop the factory reset without the risk of seriously damaging the PC?
I read that it may be possible to just power the computer down and turn it back on, that that may reset or stop the process? And that maybe I'd have the option of installing windows via a USB stick? I hesitate to do anything that could possibly damage the PC or the hardware because I spent a lot of money on this, during a time where money is scarce and the world is in crisis. It's possible that the guy may let me return it and give me my money back, but I really, REALLY don't want to go down that road....
Attached are images of what I see on my computer, as well as the exact computer specs.
Here is a link to the computer on Amazon
Please let me know! Thanks to anyone who can help or provide ideas!


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