1. What do they say at Best Buy about this issue? Just claim warranty.
2. If it's really fully functional, then why would you need to install a driver?
I recently bought a Razer Blackwidow Ultimate from BestBuy I went home and plugged it in and to my suprise the lights came on and the keyboard was fully functional so I decided to wait to DL the driver so I could play a few games of SC2 then when I Dl'd the driver and restarted my computer every time I open the driver an error message comes up and says "No razer blackwidow ultimate connected, application will close now." so I tried to DL the driver again and it still did not work I have checked other forums and FaQ's and have found nothing helpful any advice or solution please help I don't want to figure out that I spent $130.00 on something that I cant use.