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General discussion

Random Shutdowns, Won't Even Startup Now

Jun 11, 2007 5:51PM PDT

Hey,

need some help here about my computer. i've had this computer for about a year, and i built it myself. Just recently over a few days, my computer just randomly shuts down on me with no warning. So i opened up my computer to take a look. After looking at every connection I noticed that the 20pin connection to the motherboard had weird brown stuff the top 3 pins.

So I took it out and noticed the the 20pin connection itself from the power supply looked fried, thus brown, but it only occurred in the top 3 pins. The motherboard connection also shows a brownish color, guessing fried, on the top three pins too. So i am guessing the problem is either the power supply or the motherboard.

Just today, my computer would not even turn on now. So any help is appreciated in solving the problem.

here are the specs

silenx 500watt powersupply (not exact, but around there)
MSI motherboard
amd 3200

if you need more information to figure out the problem please ask. And thankyou for your help.

Discussion is locked

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That's a sign of excess current.
Jun 11, 2007 10:09PM PDT

There are 2 common causes for that.

1. The old bad cap issue. Read http://news.com.com/PCs+plagued+by+bad+capacitors/2100-1041_3-5942647.html

2. A just big enough supply. I won't go into great detail but as the voltage sags, the current goes up. So my lesson was to always fit a monster of a supply. I see 500W listed but I wonder if the machine's mainboard has issue #1 or has many many power hungry cards.

Bob

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Here it is
Jun 11, 2007 10:16PM PDT

well i dont have really power hungry video card. its a radeon 9800. i us the onboard sound card. i have two hardrives, 80g and a 160g. and a sony dvd drive. thats about it. does that help?

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Do the cap check.
Jun 11, 2007 10:28PM PDT

Looking around at posts about 9800's finds some reports of not only failed motherboard caps but on the 9800 as well!

Bob

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You might be very unlucky.
Jun 11, 2007 10:28PM PDT

I've seen problems like this before. If you have a fluke and the proper information, test the out some of the outputs of your power supply, that's probably the problem.

A downstream problem may exist too. The components on your motherboard that are sticking up are the most likely to fry. You might want to give a close inspection to alot of those. A simple resistor or capacitor burnout will appear discolored most of the time and is very easy and cheap to fix. But since you're computer didn't just stop working all at once, that's probably not it since the components are not very old.

You can buy a power supply with close to the same, but slightly higher, tolerances and price. Install it and see if it works. If it doesn't work, take it back and just act dumb, saying it doesn't work. Or you could take the CPU into a computer shop and have them look at the whole thing, or the less expensive option is just take in the motherboard.

The brown discoloration you see on the pins represents high current flow, not a high-resistance connection. So you may need to replace that cable as well as the connections. It happens when one of the voltage or current regulators fail in a power supply, which is not that uncommon. It also happens over a period of time. Sometimes it's a day, a month, or just all at once. But usually around a week.

If you're computer is not showing you anything whatsoever, just replace the power supply. It's not too expensive. You would have noticed other problems way before it went dead if components were starting to fail.

If it happens to be a single-component failure on your motherboard, the casing of the component will be crunchy with a soft squeeze and if it's not all black or brown, it will look burnt or discolored. All you would need to do is buy a new component of the same rating and solder the new one in its place.

If it's a silicon component embedded in the motherboard, there's not anything you can do but replace the motherboard. You can remove the processor and RAM and use it in the new motherboard without any problems if they match the specs of the new one.

As I said, it's most likely your power supply though.

Hope this helps.

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I should clarify
Jun 11, 2007 10:31PM PDT

I have seen these types of problems and repaired them with nuclear instrumentation on my submarine. It's a little more complicated than a CPU, but they are basically the same.