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Resolved Question

Random Internet Slowdown

Jan 3, 2015 11:53AM PST

All devices on my network will experience a random slowdown... I have reset NETGEAR router and cable modem. I have no clue what to do... ISP related? Image attached of a ping during one of these nasty slowdowns. I get these every 15 or so minutes. Any advice would be greatly appreciated.

<span id="INSERTION_MARKER">http://s490.photobucket.com/user/blank207/media/Untitled.jpg.html

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Best Answer

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That's not a good test.
Jan 4, 2015 12:50AM PST

Not all ping requests will be answered. That topic is well done so I'll not duplicate the web.

As there is nothing else to work with in your post, I guess you'll call the ISP and have them fix it.
Bob

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Answer
Let's hear more about setup.
Jan 4, 2015 1:01AM PST

If it is every 15 minutes there is a way to test if it's the ISP. Power down the network, remove the router, attach a PC to the cable modem and power up the cable modem. If it's the cable modem or ISP the PC will show the same issue in 15 minutes.

There is an item that really throws a wrench into discussions. Torrent users tend to blow up on this but if you torrent, well, you get attacked and that's the fallout from such use.
Bob

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Using Mavericks to hope resolve this issue.
Jan 4, 2015 10:32AM PST

I tried all of that. I never torrent or do anything illegal on the net either. I am very safe.

I have decided to NOT use Yosemite and use Mavericks-- the whole network is now running great. I am not sure if this was the remedy but in all my years I have never encountered something so odd with networking. I use Pings to confirm something is wrong with the networking even though it does not spot the issue.

I, along with many other user have experienced Wifi related issues since upgrading to Yosemite. I hope running Mavericks will void me of this plague. I know this does not resolve my issue but sometimes running away helps and allows me to get things done.

Thanks for the suggestions, Bob.

Matt

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Can I ask why that was omitted?
Jan 4, 2015 10:57AM PST

"Wifi related issues since upgrading to Yosemite."

I can't guess that. Way too many other causes out there so that's way down the list. I know it's asking a lot to share such details up front.
Bob

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Turns out I was wrong
Jan 4, 2015 2:17PM PST

I went a ahead and did a traceroute when the issue started again... I got these...

raceroute has started...

traceroute: Warning: google.com has multiple addresses; using 173.194.37.72
traceroute to google.com (173.194.37.72), 64 hops max, 72 byte packets

1 192.168.1.1 (192.168.1.1) 5.128 ms 0.693 ms 0.710 ms

2 10.238.64.1 (10.238.64.1) 2682.678 ms 385.305 ms *

3 10.45.0.22 (10.45.0.22) 1287.211 ms 1365.222 ms 1585.893 ms

4 10.45.0.6 (10.45.0.6) 1719.744 ms 1638.231 ms 1026.670 ms

5 10.41.0.6 (10.41.0.6) 1226.224 ms 1229.042 ms 1433.177 ms

6 10.50.0.2 (10.50.0.2) 1422.427 ms 1650.133 ms 1638.060 ms

7 72.14.223.149 (72.14.223.149) 1433.228 ms 1012.183 ms 1038.403 ms

8 72.14.239.100 (72.14.239.100) 1225.926 ms 1436.027 ms 1635.904 ms

9 64.233.175.94 (64.233.175.94) 1843.559 ms 1229.996 ms 1040.260 ms

10 atl14s08-in-f8.1e100.net (173.194.37.72) 1215.448 ms 1223.800 ms 1433.426 ms

Do you think the issue may be on the ISP end?