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RAM FAILURE? MotherBoard? Windows? Failing?

Dell Laptop, Inspiron 600m, OS= Windows XP SP3

I'm using a Dell Inspiron 600m laptop that just started to have memory problems. About 1 year ago, I upgrade each of 2 original 256MB Dell ram cards to two 1GB ea Crucial ram cards that have worked well until now.

On boot-up, I get a "memory failed" message, and the available memory is reduced to 1 GB. To trouble shoot this, I removed the card in DIMM B. Boot was then okay. I switched the card in DIMM A to DIMM B - still with okay results.

I set aside the first card and inserted the second card in DIMM A, then DIMM B, both with good results.

I then put both cards back into the ram slots, only in reverse order of their original position, and again got the memory failed message. I reversed them back to the original position and got the same message, so I remove the card in DIMM B and have again been working okay with only 1 GB ram.

I phoned Crucial, who promptly sent me two new 1 GB ram card which experienced the exact same symptoms as above, so apparently, the problem is not with the ram cards.

My computer will boot with only 1 ram card and continues to work okay with 1 GB ram in either slot. It just won't work with the 2 cards installed. Dell would not help. I sent the two new cards back to Crucial, but my problem still exists.

Is my motherboard failing? Is Windows XP failing? Any ideas?

Thanks,

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(NT) What BIOS version are you running ?

In reply to: RAM FAILURE? MotherBoard? Windows? Failing?

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Failing MB?

In reply to: What BIOS version are you running ?

My BIOS is Dell A17, 6/29/2005. I was told by Crucial that this is the current BIOS.

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Yup...that's the latest BIOS I saw. You could try

In reply to: Failing MB?

some other RAM but I'm not sure that will be a productive pursuit.

You can either stick with 1GB or get a new laptop Wink

VAPCMD

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RAM FAILURE? MotherBoard? Windows? Failing?

In reply to: Yup...that's the latest BIOS I saw. You could try

That seems to be the consensus. I really need the RAM for the type work I do, so, the swami says a new computer is in my future. Thank you very much for your replies.

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have you tried using fail-safe settings in your bios

In reply to: RAM FAILURE? MotherBoard? Windows? Failing?

some laptops offer that setting but the only dell laptop i have access to isn't handy now.

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