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RAM doesn't work

by Drewite19 / December 1, 2015 10:13 AM PST

Hi, guys! Help me please.
I have Toshiba Satellite L850-C9K. It was 6 Gb Ram (2 Gb Samsung DDR3 1333 MHz 64 bit + 4 Gb Samsung DDR3 1600 MHz 64 bit). So they both worked on 1333 MHz. Yesterday I've bought 8 Gb Kingston DDR3 1600 MHz 64 bit to remove 2 Gb Samsung. But, I don't know why, 8 Gb Kingston and 4 Gb Samsung don't work together. It is 12 RAM, but only 8 Gb available... Help me please, how to make them work together?
You can see screenshots from AIDA64:

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All Answers

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Are you sure your laptop supports 12 GB?
by wpgwpg / December 1, 2015 10:51 AM PST
In reply to: RAM doesn't work

My Toshiba Satellite L755 only supports up to 8 GB, so I recommend you check your laptop's specs. You might also want to go to the web site and run their tool for recommendations.
Good luck.

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by Drewite19 / December 1, 2015 11:17 PM PST

Yes, I'm sure. It supports up to 16 Gb.

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Didn't find product specs in English.
by R. Proffitt Forum moderator / December 1, 2015 11:09 AM PST
In reply to: RAM doesn't work

In this case ask Kingston if that's the right sticks.

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