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General discussion

Qwest internet

by FarmerZ Jul 14, 2007 10:09PM PDT

Had a little problen getting it up and running wireless on Acer 5050 laptop with WinXP 1 gb ram 64x2 AMD processor.The hardwire connecion is at my desktop unit and works fine. When i use cat5 wire to direct link to the Qwest wireless modem from the laptop i get a compatability error. The Qwest support people say it is because the Acer laptop has a Mac bridge. How is this lan connection different from any other lan connection in any other laptop? And can i work around this with different cables or an adaptor? The wireless to the laptop is working ok but signal strength is only at 11 in the room i do most surfing. I would run a cat5 cable and hard wire the laptop if that would improve the signal. The desktop pc shows 100 signal strength with the cat5 cable. I suppose i could use a pcmcia lan card. But am asking you experts if i can use existing pc features to accomplish the hard wire install.

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2 Posts

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I think I know this one but..

by r. proffitt Former Forum moderator Jul 15, 2007 1:11AM PDT

I never got such a message with "compatiblity" in the error message. If you rewrite the error message and don't use "quotes" around the message I may not be able to guess what's amiss.

Let's start with the usual. Are the settings STOCK or has someone been in there?

Bob

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Qwest internet - problem solved

by FarmerZ Jul 15, 2007 4:10PM PDT

Thanks for quick reply. You were right, the error message was conflict [not compatability] with another user on the network. I got on the net via wireless connection early on during setup. It immediately indicated a newer version of explorer was available. I installed it and my troubles then began. I did not like the new IE7 and uninstalled it. This may have corrupted the old IE6 as nothing i did seemed to work. After three phone calls to Qwest support and approx 2 1/2 hrs total time, i still had nothing. I downloaded XP Sp2 and ran it and nothing was a fix immediately, but re config of the wireless connection then started working satisfactorily. When the wireless worked, then the hard wire connection problem was also fixed.

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