Norm,
You say you never received an email from them. Did you check your spam folder to make sure it didn't make its way there?
Did you first go to: How to recover or change my password? IF so, and you had no success ......
Go to the (very) bottom of their homepage. Under About Us, click on Contact Us. Near the bottom of the following page it states, "For any other request, please contact us at..". ⇐ There's no need to login
Best of luck..
Carol
I have Qustodio Premium. Embarrassed to admit that I forgot my password. I have completed their password reset several times. They are supposed to send me an email with the link to the change password process. They never send me an email. They do not have a phone number apparently. I cannot email then without logging in which I cannot do without a password. Does anyone know how to get a phone number for them? Norm

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