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I have recently upgraded to Windows 7 and have noticed when using windows explorer that going through my file system,things have been slow in loading. I have also had problem transferring Digital Juice preview files from my dvd drive to the hard disk,in the middle of the transfer, things bog down and eventually the software stops responding.

I have more than adequate amount of RAM (4 gigs) and storage and am running two dual processors as well as a decent nvidia video card.

For the most part eveything else seems fairly normal. Not sure where to begin?

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That's an old issue. Still exists in 7.

The number of posts about Explorer hanging up or running as fast as molasses in New England Winter at night is well discussed. It's all about Explorer trying to render thumbnails or more.

Some find setting the view to details can help. I find that using other file browsers like Gyula's Navigator to side step having to cure this on every machine you have to use.

If these are VIDEO files I eventually have to research what CODEC is used in the video files and see if those need updating. It's a shame that MSFT didn't consider this a bug.

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They are video previews (motion graphic elements. They are quick time files, but not sure whatexact codec.

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That's exactly what Explorer chokes on. The solutions are well discussed. Try the non-iconic views and non-graphic file browsers.

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problem installing preview files on hard drive

Your post on the use of explorer is helpful, but in terms of loading the Digital Juice preview files those are loaded through their software, the juicer. any suggestions?

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Is Digital Juice an Apple program?

If not, you might have to download + install Quicktime with its iTune plugin for playing properly, those Quicktime files' preview videos.

Quicktime could be considered as an add-on program for this Digital Juice interface.

Good Luck!

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Let's be clear

Hi bhager.

From your first post the issue appeared to be with Windows Explorer. This is a known problem with Windows Explorer and the only solution is to change the way WE displays the contents of any folder from Thumbnail or Icons, to List or Details. This allows WE to display the contents of a folder without freezing or crashing.

The same might apply to transferring files, but only if you transfer files using WE. If you use Windows Explorer to view the files on the DVD in Thumbnail or Icon view and/or if the target folder is set to the same view, Windows Explorer may experience the same difficulty. But if you change both views to List or Details, that may solve the problem.

However, if the problems you experience with copying these files from one location to another is with using something else other than Windows Explorer, please give more details.

You may not know, but Windows Explorer pervades throughout Windows. For example, in any application if you goto "File > Open" or "File > Save As", the dialog window that opens is an explorer window. That means that you may possibly come across this problem if you are using 'Juicer' to copy these files from a DVD to some other location.

This may not just be a 'corrupted' file problem, meaning the files may not be corrupted at all. But as has already been suggested, if this Juicer is not an Apple application you may still need Quicktime installed so Windows recognises that these files are associated with Quicktime.

I hope that helps.


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