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General discussion

quicktime error

Oct 23, 2005 10:33AM PDT

i installed and reinstalled the itunes 6 and quicktime package several times, but i keep getting an error message saying i need to intall 7.0.3 whenever i try to run itunes. help would be appreciated.

Discussion is locked

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This may sound silly, but
Oct 24, 2005 6:05AM PDT

what version of QuickTime are you installing with itunes 6?
Your error message indicates that your version of QT is NOT 7.0.3. So, go to the Apple site and download QT 7.0.3 for yourself.
It might work

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Same thing here!
Nov 15, 2005 10:19AM PST

I too have tried to download Itunes 6 with Quicktime. The Quicktime that downloads with Itunes 6 is 7.0.2. I tried to download 7.0.3 (which is what Itunes 6 says is needed) but when I try it I get an error message saying that the Quicktime that I have installed (7.0.2) is newer than the one that I am trying to install (7.0.3). This makes absolutely no sense to me and I can't seem to uninstall Quicktime through the usual methods. I'm stuck too!

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Keep at it
Nov 16, 2005 5:47AM PST

It will work.

Install the latest QT, download from the QT site, and it will install.
Uninstaller is included in the usual windows place

P

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Mine Hasn't
Nov 16, 2005 6:38AM PST

Have tried to install the latest QT, 7.0.3 and it won't install. It says that the QT currently installed is newer (7.0.2 that came with Itunes 6).

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Quicktime Error
Dec 25, 2005 11:40AM PST

I am having the same problem with getting Quicktime 7.0.3 I have tried to delete the previous version of Quicktime but it still shows up in the Control Panel list.
Is it safe to delete the Quicktime in the Control Panel List?
My kids are waiting for me to have their new Ipods set up for use.

Would appreciate some answers or help.

I have Windows XP home
HP pavillion zv5000

Thanks,

Peter

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Did you try the suggestion
Jan 15, 2006 5:36AM PST

from the poster who had success?

P

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quicktime error
Jan 15, 2006 11:38AM PST

Yes, it worked! Thanks

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I got it to work! Here's what I did...
Nov 16, 2005 8:26AM PST

I went into Quicktime: Windows troubleshooting tips, link:
http://docs.info.apple.com/article.html?artnum=60765

I didn't follow all of the tips but these are the ones that I did do:
1) Downloaded the most recent version of DirectX which, if you go to the link above, is offered as a free download.
2) Downloaded the stand-alone 7.0.3 version of the Quicktime Installer (the one offered in this link is different than other 7.0.3 versions I found)

Before I did the above steps, I uninstalled Itunes. Then I downloaded the above Quicktime. Then I reinstalled Itunes 6 and it worked!
P.S. I didn't do anything in Safe Mode as suggested.

Good luck! I hope it works for you too!
Sherri

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Way to go
Nov 17, 2005 1:18AM PST

Good work.

I found an uninstaller for QT by doing a search for everything quicktime. The installer is hidden in the progam folder.

P

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Thanks - it worked
Jan 14, 2006 8:54AM PST

on Jan-14-2006 that Quicktime link is for version 7.0.4.80 and the Active X is for version 9.0c

I did get two errors during the Quicktime install
QTUIPanelControl.dll and QuickTimeCheck.ocx failed to Unregister - but the install was still successful.

Thanks for the post I have tried this many times since September with no luck.

I-N-T