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Quick Time not functioning

by standeb / March 1, 2007 10:54 PM PST

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name SMARTY
System Manufacturer ECS
System Model M825VXX
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1200 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 4/2/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name SMARTY\Administrator
Time Zone SA Western Standard Time
Total Physical Memory 384.00 MB
Available Physical Memory 148.37 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.30 GB
Page File C:\pagefile.sys

Dear moderator

I have a few questions , and this deals with computers.
1) What do you know about Quicktime , is this a programe on it's own or dose it come with the OS.

2)Dialog box comes up when I am on the sms site and asked "Do you wish to debug? what dose that mean.
MY reason for asking, I when to view a home movie which I normaly do from time to time, and to my surprize it did not respond, so I am not able to see any of the movies that work with quicktime, I get dialog boxes every time I click on the Icon saying the pluging did not Initialize, or the following files does not exist or is not a valid uninstallation file. when I click on the Quicktime Icon in control panel I get a dialog box with this -C\WINDOWS\SYSTEM32\SHELL32DLLCONTROL_RUNDLL
REPEAT THE SEC) TIME WITH THIS AT THE END-QUICKTIMECPL.QUICKTIME, i DONT KNOW WHAT THAT MEAN.


TO MAKE MATTERS WORSE I MADE A MESS OF THINGS AND DELETED ALL OF THE QUICKTIME FILES AND TRY TO DOWN LOAD FROM THE NET BUT NONE OF THEM IS WORKING , WHEN THEY ARE FINISH DOWNLOADED AND INSTALLED ONE DIALOG BOX WILL TELL ME THAT I HAVE A NEWER VERSION ON MY COMPUTER AND THE OTHER WHICH IS ITUNES WILL NOT WORK IT WILL TELL ME THAT IT HAS ENCOUNTER SOME PROBLEMS AND WILL HAVE TO CLOSE DOWN. SO I AM AT A LOSE OF WHAT TO DO.
SO I AM LOOKING FOR ADVICE ON WHAT TO DO AND HOW TO DEAL WITH THE PROBLEM AS I AM NOT ABLE TO SEE THE MOVIE AND I AM NOT VERY KNOWLEDGEABLE ABOUT THE TEC PART OF COMPUTERS. My OS is windows XP PRO.

My regards to you.

Peace and love .


Debra

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Hi Debra
by tomron / March 2, 2007 1:17 AM PST

Quicktime may or may not come with the OS,but is not from MS.

Try not to type in upper case since this is considered shouting and is difficult to for some people to read.

Maybe something got corrupted.Try uninstalling and reinstall.

Click HERE for instructions and also as mentioned use ccleaner.

Or click HERE and also use ccleaner when done.

Tom

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Re: Quicktime Won't Function
by standeb / March 3, 2007 1:02 PM PST
In reply to: Hi Debra

Hello Tomron

Thanking you for you suggestion. Quicktime was successfully unstalled and/or removed from my system. I have not reinstalled it yet but hope to do so on Sunday.

I also followed your suggestion to use Ccleaner.

I also wish to thank you for correcting me for typing in capitals. I was not aware that it would be taken to mean shouting etc. I will be minded of it in the future.

I am not really savy to computers and Forums and was attempting to assist my husband in aliviating the problem I created.

I hope you, your moderators and members will accept my apologies. And I so do apologise.

Thank you for you kind consideration.

Yours respectfully,

Debra

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(NT) Your welcome,thanx for posting back
by tomron / March 3, 2007 1:25 PM PST
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