Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Video Cameras forum

General discussion

Questions about my new Sony handycam DCR-HC96

by swinko / November 11, 2006 10:50 AM PST

I just bought this camera and am very frustrated. I'm no dummy--have lots of tech toys, but this is crazy.

First of all, the picture maker software (supplied) won't open. I get an error message saying "must have macromedia flash player installed". I know I have flash player because I use it to run other programs. I have tried re-downloading flash player, but it won't completely install because the error window says "can't find plugin destination folder.

I gave up and tried using windows moviemaker. The image quality was awful.After giving up again, I bought Pinnacle Studio but this needs a firewire connection and I only have USB. Before I invest in firewire, is this going to be a good program for use with my DCR-HC96?

thanks,
Swinko

Discussion is locked
You are posting a reply to: Questions about my new Sony handycam DCR-HC96
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Questions about my new Sony handycam DCR-HC96
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
USB is used to transfer stills and
by boya84 / November 11, 2006 12:19 PM PST

very short, low-quality, clips from the memory card. In order to transfer video recorded on the miniDV tape, you really need to be using a FireWire connection.

Which Operating System are you using? Windows MovieMaker will work just fine if you use FireWire. Pinnacle Studio is really cool and all, but unnecesary for you at this point. May I suggest that you return the Pinnacle product, and get a FireWire card instead... AND a 4-pin (camera side) to 6-pin (computer side) FireWire cable.

None of the camcorder manufacturers include a FireWire cable in the box (which is really stupid - and as you are well aware, quite frustrating) and as you have found, transferring video via USB is problematic. Once you get the FireWire card working, you can then connect the camcorder directly to your computer with the FireWire cable - no Pinnacle Studio required and transfer the video you captured on the miniDV tape. Later, if you decide you want to keep growing, reconsider Pinnacle Studio - or other editors... but stick your toe in without getting hip-deep... On the other hand, if you can afford to keep Pinnacle Studio, it is a perfectly fine video editor, and you will still need the FireWire card - and you will also find the 4pin/6pin FireWire cable very useful.

If you are running Windows XP, be sure to get ServicePack 2 installed - the newer version of MovieMaker (2.1.whatever) included with it has some additional capabilities the 1.1.something version does not have.

The Sony DCR-HC96 is a good camera and will provide you with awesome video quality... via FireWire.

Collapse -
May I suggest...
by shahrokhan / November 11, 2006 8:03 PM PST

I would say that you should go with Cyberlink's Power Director software. It's better than Pinnacle as Pinnacle gives problems and well you can't trust Microsoft with that old program (Movie Maker). So I think that you should try out Power Director. Go to its website and et the trial.
Bye

Collapse -
MACROMEDIA FLASH
by Ken Charbonneau / December 5, 2006 10:19 AM PST

Hi:

I encountered the same problem. It was resolved when I found an updated to the Picture Package Menu. Check out "First Step Guide" it will eventually bring you to the update and to the Macromedia Flash Player.

Good Luck!

Collapse -
PICTURE PACKAGE
by johnaalu / December 29, 2006 9:58 AM PST
Collapse -
software for handycam
by clydechelsea / December 26, 2009 8:48 AM PST

need free software for sony handycam model number #dcr-hc96

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!