What is the exact error message? I've never come across anything like that, the way you have worded it.
By the way, you need to be cautious about posting email addresses in forums like these, or any other forums. Spam bots, (robots), trawl forums to gather email addresses so they can be spammed.
I sometimes have a problem forwarding an email message when I get an error alert asking me to check to determine if I have access to the file, in question. How do I proceed to do this? TIA for any help or advice. email@example.com