General discussion

Question for this forum?

When your looking for a new laptop what is more important to you? 1. Getting a good quality laptop from the start and less likely to break or 2. A laptop more likely to need a repair but the brand has a excellent support record? I've had 5 laptops in my life and only 1 has needed to have warranty work. I've had a hard drive go bad but that was replaceable with buy a cheap one online. I've never had a battery go bad or a screen go bad.

Discussion is locked
Follow
Reply to: Question for this forum?
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Question for this forum?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Never had a quality issue.

While I can write about laptops owned by others my laptops either owned by me or supplied by the office are dull as to the stories.

I'd had Dells, Acers and HP/Compaqs. Keep in mind that they were never dropped, kicked, sat on, spilled on, modified until they were years old and never did we blame a Windows issue on the maker.

I'm also an electronics designer and clean the heatsinks, vents yearly.

It's quite exciting to be able to work on other people's laptops since it gives me a glimpse into what goes wrong. Outside of those (terror) Pentium 4 based laptops (which I've written many times "don't buy") I can't say I see many hardware quality issues. Too often it's just a failed OS issue or in 3 and up year old machines hard disks and batteries.

Other hardware failures I see are the power plug and battery charging circuits. People tend to try to "save" a dead battery then fry the circuits or travel with the power plug in the laptop.

Bob

- Collapse -
By a dead battery

do you mean completely dead? So does it ruin the circuits if you leave the battery in when you use the power when the battery is dead or do you mean trying to use a battery thats going bad could damage the circuits?

- Collapse -
If we dissect the battery pack we find...

A cell with near 0 volts. Well maybe 0.4 volts. The theory at the office is this bad battery pack while it may run the laptop for 5 or 10 minutes needs to go in the battery recycle bin or off to a battery rebuilder.

Why? It's too likely the circuit design is for a "good" battery and not one that's far outside it's 2 year lifespan (and failing.)

Hope this helps save someone.

You asked if "use a battery" could damage the circuits which I'm going to grind the words very finely here. Using said battery would be fine. It's the charging that could be problematic.

Bob

CNET Forums