Spyware, Viruses, & Security forum

General discussion

PWSteal.Banpaes Virus: Problems opening Task Manager

by bowneline / April 6, 2004 4:40 PM PDT

We have run Symantec virus scan and it indicated that we have the PWSteal.Banpaes virus. Symantec gave us instructions to remove the virus, but we are uable to finish the directions. The instructions ask us to pull up Task Manager and delete some items. However, when we pull up Task Manager, it disapears after after about 1 second. I am not sure if this is a product of the virus. The instructions also give us the option of starting in safe mode and scanning for viruses. Unfortunatly, while in safe mode, our computer will not run any virus scans, nor allow us to connect to the internet. Again, I am not certain whether this is a product of the virus. Does anyone have any advice as to how to get rid of this virus. Thank You.

Discussion is locked
You are posting a reply to: PWSteal.Banpaes Virus: Problems opening Task Manager
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: PWSteal.Banpaes Virus: Problems opening Task Manager
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re:PWSteal.Banpaes Virus: Problems opening Task Manager
by Donna Buenaventura / April 6, 2004 5:27 PM PDT


Did you try to bring up Task Manager while Windows is in safe mode or normal mode? If in normal mode, try to bring up Task Manager in safe mode instead of normal mode.

Or try to install WinPatrol from www.winpatrol.com and try to use WinPatrol to shutdown the processes of the trojan named Win32dll.exe.

Or try this:
Disable System Restore (if you are running Windows Me or XP).
Restart your system in safe mode. Bring up the task manager then click Processes tab. Look for Win32dll.exe entry, highlight it then click End Process button. Now try again to run a full system scan and delete all the files detected as PWSteal.Banpaes. Next, Delete the values that were added to the registry.

Click Start, and click Run. Type regedit and then click OK.

Navigate to the key:


In the right pane, delete the value:

"Win32dll"="%System%\Win32dll.exe /nosplash"

Navigate to the key:


In the right pane, delete the value:

"Win32dll"="%System%\Win32dll.exe /nosplash"

Exit the Registry Editor.

Restart your system in normal mode.

If NAV scan still will not run in safe mode, try online scan using any of the following:
1. Housecall -http://housecall.antivirus.com/housecall/start_corp.asp
2. Panda - http://www.pandasoftware.es/activescan/activescan-com.asp

Collapse -
Re:PWSteal.Banpaes Virus: Problems opening Task Manager
by Tufenuf / April 6, 2004 10:56 PM PDT

bowneline, The info at the link below may be of help. I'm assuning that you're running Windows XP so check this near the bottom of the page.

"Rename these utilities and run them or use MVP Doug Knox's "Emergency Msconfig, Regedit, Task Manager" utility:"



Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?