You have to have another Tritton to swap with. It is rarely something you have done, just these things die from time to time. My son has swapped 3 headsets out under warranty. He doesn't change make since he likes what he has. But he has learned to keep receipts and how to exchange when it fails.
I might be on the wrong website to ask about this topic but i will ask it anyway ; I've been having some problems with my tritton 720+ mic cause it doesnt properly work. Everything is fine through my headphones but my mic doesnt register my voice. the only thing that i hear when i test it is a low static sound when its unmuted. Im on a console at the moment and my friends were complaining cause my mic was going crazy at a few times, really loud noices.
My mic is removable from the headphones and it worked fine until yesterday. I tried restarting my console, swapping settings, unplugging my mic and the power of my headphones.
Long story short, i think im ****** but i couldve missed something. Would love some help!