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General discussion

PS3 Firmware killed my system

Sep 22, 2009 7:43AM PDT

While deployed to the middle east, i get an email from my teenage son saying that a firmware update was required for my PS3. He downloaded and installed the update, now the disk player is dead. the only thing that works is the Playstation network, NO DISK will read. from an extensive Google search, this is a common problem and Sony is charging $150 to get it fixed. CNet should look into this and Sony should take Microsofts advice (red ring of death) and replace these systems for free and increase their warranty! WHO IS ON BOARD!

Discussion is locked

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Good luck with that
Sep 23, 2009 12:11AM PDT

Good luck with that. Cnet doesn't really do investigative reporting. They've also shown, via their recent GameSpot debacle that they're not above caving to advertiser pressure. Sony is a company that dwarf's Cnet's parent company CBS, and the movie arm of Sony quite likely makes some of the shows aired on various CBS owned TV stations. Not to mention all the ad money they likely pump into Cnet's GameSpot.

Also, no offense, but what does being deployed to the middle east have to do with anything? Seems kind of shameless and unbecoming of a soldier to try and use that in such a way. I would think any real soldier does what they do because they believe it's the right thing, not because it will grant them special favors. So I'll just chalk it up to a momentary lapse in judgment on your part, or poor word choice.

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Actually the life span of that drive is limited.
Sep 23, 2009 10:27PM PDT

The bad news is if you threaten legal action you find that no sony person will talk to you about this. However the flat rate repair is a bargain once you get zinged with say an out of warranty laptop repair.

It is far more likely that coincidence is what happened here. Yes you will have those that claim it's the firmware update but there's not much you can do for those folk.

My PS3 went in for the 150 buck flat rate repair. It came back looking like new and works fine.

Cheers,
Bob

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Dead ps3
Nov 23, 2009 12:46PM PST

Hey I'm with ya. The same thing happened to ours. and I think its wrong. If they didn't have anything to hide we could probably get a replacement, which I think that they should do. I dont know about any of you but we have over $6.000. in games, and nothing to play them on.. Crappy