Windows 10 forum

Question

Prtsc key on laptop no longer working

by texaslittleangel / October 27, 2015 6:36 PM PDT

My printscreen key (PrtSc) was working perfect yesterday. I restarted the laptop today and it is no longer working.

I used to simply press on the key and the images were automatically saved to my dropbox folder, that is no longer the case.

Windows 10 asked me to update the dropbox and since then it no longer captures the screen with a single touch (It does however capture a screen image when I do the win key + PrtSc).

Can someone shed some light on how to fix this issue please?

Cheers!

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All Answers

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Answer
There are priors.
by R. Proffitt Forum moderator / October 27, 2015 6:44 PM PDT
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For future reference
by texaslittleangel / October 28, 2015 5:31 AM PDT
In reply to: There are priors.

None of the pages I had searched had really helped. I appreciate you sharing this particular link. Although it confused me more I simply uninstalled and reinstalled dropbox to solve the issue.

I was prompted yesterday to upgrade to the new version and that is when the problem began. Once I uninstalled > reinstalled > advance sync setup > done > pressed PrtSc key, voila, a dialog box opened and asked if I wanted to use dropbox to save my screenshots.

Hope this helps someone else

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Uninstall and reinstall was in those priors along with
by R. Proffitt Forum moderator / October 28, 2015 9:04 AM PDT
In reply to: For future reference

There were a few where they tracked down what was locking onto the key as well. But for many these priors are not helpful since a lot of folk are not computer programmers. Yet it is technical to find what's causing it.

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