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General discussion

Proper steps to wipe out a PC

by rareblacpearl / July 25, 2009 6:45 PM PDT

I know I have a virus, I can't get it off, so I'm wiping my PC out. I already have everything backed up and I'm ready to go. Only problem now is I can't seem to get the process

I stick the windows xp home edition disc in and nothing happens... Then I leave the disc in and restart my PC and still nothing happens. What in the world am I doing wrong? I've tried running the program, and f keying it and I've read the manual already and still no clue. This was such a simple process with me old PC. All i had to so is start the PC with the disc in and it started.

PC is 4 months old, custom built with XP Home edition running.

Thank you so much in advance for helping me out.

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When you say nothing happens
by Steven Haninger / July 25, 2009 7:57 PM PDT

do you mean there's no response from the PC at all? What you'd need to do is make sure your BIOS is set to look at the CD ROM device for bootable media first. As such, if your copy of XP Home is legitimate and in good condition, it should boot from that and you should see the progress on your screen. Now, if this was a custom built machine, you're also going to need to have all the drivers handy including ones for the motherboard. Do you have these? Tell what you do see and hear as you're trying to boot from the CD so that can be resolved first.

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Thank You
by rareblacpearl / July 25, 2009 9:41 PM PDT

Thank you so much for responding.

Yes I have all of my drivers and disc to all of my items on the PC.Also yes the PC responding to me placing a media CD and also ones with files on it. I'm only having problems with this Windows CD.

When I place the XP disc in the light that indicates it's coming on works, but the disc it's self does nothing. As far as it being a legit copy,well this is my first time taking it out. However i did think of that and have already contacted XP about weather or not it could be a fake. Because in all honesty, I haven't the first clue how to tell if it's a legit copy or not. It's bronze in color, with a hologram type overlay, with Windows XP in tiny letters all over it and Microsoft in a square box at the bottom, and that box contains, tiny number at the top and bottom of it as well. The CD it's self has no scratches on it at all.

What I see when i place the disc in is that indicator light come on and it continues to run, but the disc doesn't seem to be responding, because nothing happens. As far as what I'm hearing... it sounds as if something is trying to boot up or rather something is running int he dics drive.

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"PC is 4 months old, custom built "
by R. Proffitt Forum moderator / July 25, 2009 9:48 PM PDT

Since it's custom I read your post and can guess about a few common issues.

1. Set the BIOS to boot from that drive.

2. The new to some issue of SATA hard disks and SATA DVDRW drives.

Your post is far too light for me to say it's item 2 but if the DVDRW drive is SATA installing can be painful in SOME machines. But let's hear what you have to say about the BOOT PRIORTY, ORDER noted in item 1.

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I think your on to something
by rareblacpearl / July 25, 2009 9:57 PM PDT

I'm going to try just that, I have a feeling you may be correct as far as issues 1. I'm going to go try that right now. I'll let you know how it pans out.

Thank You Bob.

p.s. sorry about the light post, I didn't want to ramble to badly...(smile).

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Here's the data to ramble on about.
by R. Proffitt Forum moderator / July 25, 2009 10:02 PM PDT

Hard drive and DVDRW drive connected by SATA. The BIOS settings for AHCI, IDE, etc.

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