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Question

Programs will not download on laptop

Sep 24, 2017 3:02PM PDT

My laptop (Sony Vaio) will not allow me to download anything from the web. I think one of my boys messed with something on here. It will only give me the options to save or cancel. What steps do I need to take to fix this?

Discussion is locked

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Answer
What I do.
Sep 24, 2017 3:10PM PDT

I take the option save. This gives me the chance to scan the file. I would never download a file and install like this unless from a trusted site.
Dafydd.
Edit. We like to use https://ninite.com/
for popular software because there's no unwanted addons.

Post was last edited on September 24, 2017 3:41 PM PDT

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thanks
Sep 24, 2017 3:55PM PDT

I tried to download Crucit design space and also google chrome. This might be a crazy question, where do i go to view the saved files?

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OK.
Sep 24, 2017 4:00PM PDT

What browser are you using? Also, which OS?
Dafydd.
Oh! I see Win 10. If you look for the folder icon on the taskbar, go to downloads. As I don't know your browser, there coul d be anothher way.
Dafydd.

Post was last edited on September 24, 2017 4:10 PM PDT

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.
Sep 24, 2017 4:05PM PDT

Firefox and window 10

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If you look top right on Firefox toolbar....
Sep 24, 2017 4:13PM PDT

you'll see a an arrow pointing downwards. Click on that, and it should show your downloads.
Dafydd.
Edit. Double click on what's there.

Post was last edited on September 24, 2017 4:17 PM PDT

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not there
Sep 24, 2017 4:17PM PDT

i should have mentioned that it is missing.

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Try resetting Firefox.
Sep 24, 2017 4:23PM PDT
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IT WORKED!!!
Sep 24, 2017 4:44PM PDT

Thank you so much for your help!!!!!!! I really appreciate it!!!