Often these type of program crashes are related to malware, so I would go online to Housecall, (http://housecall.trendmicro.com ), and run a scan there.
Then I would download AVG's free Antispyware, http://www.free.grisoft.com/doc/1 install, update and run in Safe Mode. Delete everything it finds.
Remember, anti-malware scans don't always scan System Restore points where viruses and spyware can hide, so I would toggle System Restore off then on to remove all the existing restore points first.
hi, i'm using XP Professional.
i've had lots of bizarre program crashes of late, and all of them started roughly at the same time. i've noticed five programs in particular that have given my fits.
internet explorer browser
(closes itself or stalls when i try to save or install an application)
roxio easy cd creator 5
(has worked fine up till a week ago. now it closes itself any time i click "save project" or "save project list as..." however, some functions work just fine. i can make cd's so long as i don't attempt to save the project.)
(my music player. for some reason it closes itself any time i attempt to change my playlist from the "add files" option. but if i add songs on the player from the "add folder" option, it works.)
and opera (i had just recently downloaded version 9.10. it crashed a lot, too, and i downloaded it around the same time the first two programs began to malfunction.)
i had also recently downloaded gogodatatray for IE. At first i thought this was the culprit. but i uninstalled it and opera, and that didn't help.
i should also say that many aspects of my system work normally. mozilla firefox works perfectly; i can download, upload and save through it with no problems. the windows media player also plays music just fine.)
now, just so you know, here's what i've done to address the problem:
-I've run checkdisk (no errors found)
- tried system reestore to a date well before the problems began
-i've run regsupreme (it found about 570 unneccessary items, mostly from obsolete programs. i deleted those items, but nothing changed)
-and i attempted to defragment my harddrive. i had a huge amount of fragmented files - 39% of my hard drive. but each time the defragmenter stopped at 21% completion and said that the rest couldn't be defragmented.
-i've run adaware, norton antivirus, and spybot, and found no viruses. gogdatadray (before i deleted it) found folders on my system for bonzibuddy and a few other spyware folders. the other 3 programs had not detected these items, and a second scan with the gogodata scanner did not detect them anymore.