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Question

Programme removal

Mar 1, 2016 5:12AM PST

I am trying to remove a programme from my laptop, but get the message that I don't have sufficient access and to contact the system administrator. I am the only user of this computer. The programme seems to be Chinese. How can I remove it from the control panel.

Discussion is locked

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Answer
Re: uninstall
Mar 1, 2016 5:23AM PST

What happens if you run that control panel app "as administrator". Find the .cpl file in File Explorer and try that?

Kees

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Re Uninstall
Mar 1, 2016 6:25AM PST

Thanks for the reply. I am however a computer novice and I don't know how to run as administrator, and I do not understand find the .cpl file in file explorer. Sorry.