Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Program runs great ONCE - help

Nov 13, 2009 11:09AM PST

I am using Win 7 64-bit Professional on an HP Pavialion dv7 with CA Security Suite.

Tournament Director 2 runs great once than not again. It will not start in any compatability setting. It ran great on the same machine with Vista 64.

The program's tech support and forum all report no problems with Win 7 but this has happened twice.

The first time, I found the registry was corrupted. This time the registry seems OK.

Tournament Director is an HTML program. Any suggestions.

Discussion is locked

- Collapse -
That may be your clue.
Nov 14, 2009 12:29AM PST

"I found the registry was corrupted. This time the registry seems OK."

You say YOU found this corrupt registry. Let's hope no registry cleaner was used otherwise I'll just say reinstall the OS again and try it the way it came from HP.
Bob

- Collapse -
No registry cleaner involved
Nov 14, 2009 6:59AM PST

I was attempting to preform a standard program update (PowerDVD 9) when I received an error concerning unable to update/change a registry entry. If I cannot do an update with is prescribed for an autorized program, something is wrong. I attempted to run "regedit" a received an unable to open file error, msconfig would start. If this is not a corrupted registry or OS that I don't know my symtoms.

I did a fresh install (not reinstall) of Win 7 (64) and again Tournament Director ran once and never again. It would go as far as the UAC authorization and nothing more. The Task Manager show no process for it.

I am wondering if it could be a 65-bit problem.

- Collapse -
Permissions are not corruption.
Nov 14, 2009 7:22AM PST

Sorry but that's just the old issues of permissions and not a sign of corruption. Sadly the author would have to get involved to solve this. Lodge your complaint with them and share all the details.

You are right that something is wrong. That's why you have to work this with the author. Be sure to try it with a fresh install and not with any changes from stock. No diddling.