Samsung forum

General discussion

Program info LN40B530

by jerseyjj / April 2, 2009 12:55 AM PDT

Pressing the info button on the remote brings up a rectangular inset screen that wants to include program title, program description and prev and next cursor options. I am hooked directly to the active cable source and setup search found over 300 channels. The display will show the digital type ( 720p, 1080i/p, etc) and Dolby indicators, but it won't even display the program name. At least my dead Sony was able to ID the name of the program. I called Samsung support and the phone techs could not seem to help and one stated that the feature is no longer included in the OS. Could that be? Why would Samsung tease with the fields for the info and not engage the feature?

Discussion is locked
You are posting a reply to: Program info LN40B530
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Program info LN40B530
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Cable provider...
by clicq / April 2, 2009 5:05 AM PDT
In reply to: Program info LN40B530

I think it's the cable provider's fault, as I have the same problem, except it randomly comes and goes. The Sony TVs use a slightly different method of getting program info (they get their info from data that's usually transmitted over one of the public channels), which I think is why your Sony worked but the Samsung doesn't... at least I think they use a different method, because you're not required to tune to each channel as you are with the Samsung.

Anyway, for me, when I first got the TV it worked, then my cable provider remapped the channels and then it stopped working. Sometimes they map the channels back to where they're supposed to be and then I get program info, but then it switches back the next day :(.

Collapse -
Program info LN40B530
by Samsung_HD_Tech Samsung staff / April 2, 2009 6:53 AM PDT
In reply to: Program info LN40B530

jerseyjj,

That secondary information is something that the broadcasters send. They're in control of what additional information is sent with the feed.

--HDTech

Collapse -
program info
by squidbilly067 / January 19, 2010 12:17 PM PST
In reply to: Program info LN40B530

I have been having the same problem with my LN46B530. The excuse about it being a problem with the cable company is not valid, at least in my case. My previous TV, a sony, did display the program info for abot 50% - 60% of the channels. My samsung...zero. I get my cable connecting directly to the wall, no cable box to blame on this one. Has anyone had any luck resolving this problem? The owners manual clearly shows program info being displayed on the channel list menu. Is there anyone out there who actually does have this info show up on the screen? anyone...anyone? I would really appreciate any help I could get on this issue.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?