What is the file extension of the problem files?
In order to open a file on your computer, you MUST have a program that is capable of opening it.. If you've got an associated program, then try saving the attachment to your computer desktop and open it from there..
If you don't have the appropriate program to open that file type, then you'll need to install it..
Hope this helps and let us know more.
I'm having a problem w/ IE. When I open particular e mail attachmentments(I'm able to open attachments) I get errors stating "this file does not have a program associated with it for performing this action. Create an association in the Folder Options Control Panel." If I right click and try to open instead,I get a nonresponsive program error, and need to send an error report to Microsoft. What I really want,is to be able to create file associations to open all of these files.
I've done a spyware and virus scan and thats no problem. I have IE6 and run Windows XP. I also have a Dell Op. Sys. w/ model #X08 73061