Tell us more about this laptop. You said you were given it at work, and you were asked to reload XP.
Who asked you to reload XP? If work did, then why didn't they give you the tools for the job, eg a valid retail XP CD?
What was wrong with the Windows already installed on the machine?
You said you got the XP disk from school, and it was on a burned CD-R. XP doesn't normally come from a copied CD, so are you sure this isn't a pirated copy?
Work/School? Are you at work, or at school, or both? I do not wish to pry, but it might help others to understand the situation.
When you tried to enter the Product ID, did the screen give you a telephone number to call Microsoft in case of any difficulty? It's a free toll number, and they usually are able to help in genuine cases.
Hello, I was given a laptop at work and asked to reload Windows XP on it. The CD that came with the computer isn't available, but I have one of my own.
Laptop is custom-built by a place called PCS
The label is for Windows XP Professional (it's an OEM label)
My Windows disc is for Windows XP Professional SP2
I got the disc from school for free - it was on a burned CD-R, and I guess they gave me a volume license?
My plan was to run the installation with my disc, and then use the Product ID from the laptop, to keep things legit.
Problem is, no matter repeated checking of the label and typed key, I kept getting the message that I had typed an invalid key.
Do I need the disc that came with the laptop to use its own key?
Thanks for any help you might be able to provide!
(And if I need to give any more details, just ask)