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General discussion

Processes Help

May 30, 2007 9:02AM PDT

I was downloading music the other day and my av detected and removed a trojan. Ever since then, my pc has been running incredibly slow. I hit Ctrl Alt Del to check my performance and processes and found that a process called " services.exe " was eating 100% of my processing. I tried to kill hte process, but Windows said it was a system critical process and could not be stopped, so I lowered the priority to low, but the problem remains. I cannot even open a folder without waiting 5 to 10 minutes. My system configuration is on my profile. Thanks

Discussion is locked

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omnivader
May 30, 2007 10:00AM PDT
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maybe this will help.
May 30, 2007 1:18PM PDT

Are you using Task Manger that came with your OS? If so I might suggest this:

http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

This is a different task manager by Microsoft. It can be
loaded with a debugging add-on. It sounds like you can work with task manager so you should be able to deal with this one. Sysinternals also has other applications and utilities that can be useful as well. In Process Explorer, Services are listed as svchost.exe

I'm not really sure you have a virus problem, could be something else. 50/50% odds. Try running another scan. Search for and download "Microsoft's malicious software removal tool". It can scan for viruses without conflicting with your virus software. Think twice about downloading another anti-virus program. Running two at a time can cause problems.

(Has anyone else had problems running two anti-virus programs at a time?)

Defrag and check disk/scan disk your system.

See what this does.

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(NT) Also try system restore.
May 30, 2007 9:28PM PDT