General discussion

Process error and Windows Firewall

While browsing the Internet, I came across a website while searching
something. A message came up from IE warning me this could be a
site. I quickly left the site. I cleared cookies and ran Ad-Aware. PC
fine. Recently, I could not get onto the Internet with either IE or
I ran WinsockXPFix and was able to get onto the Internet. This error
comes up right away when the PC gets to the desktop: Generic Host
Process for
Win32 Services has encountered a problem and needs to close. For
Firewall, the message is could not start the Windows Firewall/Internet
Connection Sharing service on Local Computer. Error 5: Access is
denied. I
ran Ad-Aware again and used Trend Micro's Online program. They both
found cookies. I have followed the steps from these websites: ,
>From the first website, this is what I did:
Download sharedaccess.reg (only for systems running Windows XP Service
Pack 2) and save to Desktop. Then double-click the file to merge the
contents to the registry. The Services entry will be created. Restart
Windows (mandatory step, otherwise the following NETSH command will
display an error message).

After restarting Windows, run this from Command Prompt (cmd.exe)


Launch firewall applet from Control Panel, and then configure your
Windows Firewall settings.

If none of the above methods help, as a last-resort solution (before
reinstalling Windows XP Service Pack 2), give these two commands a try.
Click Start, Run and type:

rundll32 setupapi,InstallHinfSection Ndi-Steelhead 132

Restart Windows, and then run this command (from Command Prompt):


Attempt to start Firewall applet. Start the Windows Firewall service
when prompted.

Second website:
After you install Microsoft Windows XP Service Pack 2 (SP2), you cannot
start the Windows Firewall service. You may experience one or more of
the following symptoms:

Discussion is locked

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Don't bother

Just download one of the many other free software firewalls for Windows. They're all about equal when it comes to protection levels, and some people really love the constant nagging about things, mistaking it for improved protection. Gives them a warm fuzzy feeling I guess.

There really just isn't a lot of point in trying to fix something when there's probably at least a half dozen alternatives, all free, and all at least equally effective.

A parting thought... Router based firewalls are generally much better than software firewalls. So if you have a DSL or Cable Internet connection, consider just getting a router. If you already have a router with a firewall, then there's no need for a second one. The protection gained vs. the complexity added doesn't work out in your favor.

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One thing

You neglect John, is that a Router firewall is generally hardware based, whilst an anti-virus system is generally software based, they do not conflict, as opposed to having two software based firewalls (or two hardware based firewalls).

I have a software based firewall on my anti-virus system, and have just purchased a router with a hardware based firewall. I know I could turn off the sotware firewall, but every now and then, the router updates itself, so I need that other protection at that time.

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True, however...

I didn't really neglect it, I intentionally left it off. Even if they don't conflict, a software firewall adds an unnecessary layer of complexity to the setup, which can make troubleshooting significantly more difficult.

In your case, when the router updates itself, if there is any amount of time you're not protected, it would be mere seconds. However, the most likely scenario is, when the router updates itself, the changes are either applied immediately, or the router has to reboot. In which case you have no connection to the Internet until it's back up and running, and you're still safe.

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So why didn't you use System Restore to

When it worked?


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System Restore

That is not a bad idea. Last time I had done that for another issue, I had to rebuild the PC. For the Generic Host Process error, here is the solution:

Generic Host Process Error Message and a Flashlight Icon Appear
View products that this article applies to.
Article ID : 821690
Last Review : November 4, 2003
Revision : 1.0
When you start your computer, you may receive the following error message:
Generic Host Process for WIN32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.
If you click Click Here at the bottom of the message box, the following error signature information may appear:
App name App version Module name Module version Offset
Svchost.exe 5.1.2600.0 Hpgtpusd.dll 00008d0d
When you click Start, and then click My Computer, or when you double-click My Computer on your Windows desktop, Windows may search, and a flashlight icon may appear, for a long time (for example, five minutes) before files appear. A list of files and folders may not appear.
Back to the top

This behavior may occur if use an old HP printer driver or an old HP scanner driver.
Back to the top

To resolve this problem, follow these steps: 1. Turn off the computer and the printer or the scanner.
2. Disconnect the printer or the scanner from the computer.
3. Restart the computer.
4. Install the compatible drivers and software for the printer or the scanner, and then reconnect the printer or the scanner to the computer.
Contact HP to obtain compatible drivers for the printer or scanner. For information about how to contact HP, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 ( Hardware and Software Third-Party Vendor Contact List, A-K

60781 ( Hardware and Software Third-Party Vendor Contact List, L-P

60782 ( Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Before I try system restore, does anyone have any suggestions to fix Windows Firewall?

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To fix windows firewall I would...

1. Look up IEFIX since it would automate much of what needs to be done. Have your XP CD handy.

2. Install Zonealarm since it would replace and disable Windows firewall.


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Just for completeness.

Not all operating system damage can be repaired. Think carefully why Microsoft implemented System Restore.

It was quite simple. Repairs were becoming time consuming to impossible so another method was needed. Quickly rolling back the system to when it worked can be the real answer here.


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