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Problems with window moving while typing...

I recently purchased an HP Pavillion DV4000 (Customized) notebook, OS Win XP Home Edition, and I've noticed that while typing in various programs like MS Word, Email Programs, or text boxes such as this one, the window will often move up and down while typing (as if it were adjusting or something). I have done everything I can think of to fix the problem (including reformating and reinstalling xp), and HPs support has been no help. I wanted to know if anyone else experienced this problem and if it's something I can fix (the scrolling is really annoying), or if my computer is defective and needs to be returned to HP. Any info would be great, thanks.

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Are you saying

In reply to: Problems with window moving while typing...

that the whole screen display moves?

Or do you mean the window you are working on, (eg a window of an MS Word document that is smaller than the desktop), moves?

If the latter, then that's one I have not heard of before, but if the former, (the whole desktop display moves), that sounds to me like a monitor problem, either a faulty montor or a video driver.

Have you tried adjusting the screen resolution to something higher? (Right click empty desktop, select Properties, Settings tab, move the slider under "Screen resolution" a notch at a time to the right, then click Apply, OK, then test it.


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Re: Are You Saying...

In reply to: Are you saying

I mean, the window that I am currently working in will scroll up and down. I can't seem to find a way to make it stop, and HP has been no help whatsoever.

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Check you touch pad settings

In reply to: Problems with window moving while typing...

There should be a setting to turn off tapping while typing. Believe it or not, your arm or sleave can brush along the touch pad and cause all kinds of problems.

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Re: Check Touchpad Settings

In reply to: Check you touch pad settings

Yes, I have tried to turn off the tapping on the mousepad. That just made everything worse. That is, when I turned off the tapping, when I typed, the cursor would jump around and start typing over previous sentences, etc. I've done just about everything I can think of, and nothing works. My hands also don't go anywnere near the touchpad when I'm tying, so I don't know what the problem is. I think it might have to do with the software for the touchpad though. I re-installed windows, and I noticed that I didn't have the problem when the ALPS software wasn't installed, but once it was, the screen would jump around. (However, if I don't install the ALPS software, the keystrokes jump everywhere while typing.

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do I need to download and install the alps touchpad driver

In reply to: Re: Check Touchpad Settings

I have an inspiron 8200 w/ touchpad and stick. OS is Windows XP Professional. In order to solve the jumping text/cursor problem, I'm looking to make adjustments to the touchpad sensitivity. There's no way to adjust settings in control panel in the mouse icon, as it doesn't reflect I have a touchpad at all! I've downloaded the alps touchpad driver from website, but I can't confirm that's the type of touchpad I have. How can I know this is the right thing to do?

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