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problems with USB disc and USB root concentrator

by pfraga / May 16, 2008 1:51 AM PDT

System info:Pentium III running Windows Me. After trojan infection these USB devices show malfunction (error codes 10 and 2), even with trojan eliminated. I uninstalled and reinstalled them but the manager keeps refering problems.What should I do?

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Tell me about the motherboard chipset drivers you installed.
by R. Proffitt Forum moderator / May 16, 2008 1:52 AM PDT

Microsoft doesn't do this for us. Tell me which you installed after this infection.

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problems with USB disc and USB root concentrator
by pfraga / May 16, 2008 4:23 AM PDT

I reinstalled automatically from the drivers originally found in the HD. Thank you for your help

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Why not try non-automatic?
by R. Proffitt Forum moderator / May 16, 2008 5:37 AM PDT

That is, find the driver package for your mainboard and install that?

Remember that the OS and what's on the drive is suspect. Bob

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Where are those error codes?
by Kees Bakker / May 16, 2008 4:28 AM PDT

I assume hidden behind the yellow exclamation mark in Device Manager. That shows that you didn't install all the right drivers.

Some virus caused damage can most easily be undone by a clean reinstall of the whole OS (after a format of the c:-partition). That's not to say that that's easy, of course.

Kees

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