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General discussion

Problems with opening programs

Jul 29, 2008 12:30AM PDT

Hey

I came home from my summervacation and decided to remove unused programs. So i uninstalled tons of programs. This made made my computer, in some way, **** up. There are some programs which i cant open, f.ex. iTunes, Firefox and all the standart games on microsoft such as Chess. Some of the programs are gone in some how, and i didnt accedently removed them aswell (why should i remove all my Adobe programs?). And others such as iTunes just says: "iTunes stopped working".

I've tryed to uninstall iTunes and install it again, but it didnt change a thing. I've also tryed to install some of the programs i uninstalled to see, if it removed some nesesary files - didnt work either.

Please help Grin

Discussion is locked

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First things first...
Jul 29, 2008 2:08AM PDT

Run a System Restore to a time prior to the changes you made. If that fails or cannot be done, note the error message (if any) there as well as exactly what's displayed when you try to launch programs such as Firefox. That one in particular should not be dependent upon any other installed software, so it's a good place to start looking for what happened.

John

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still problems...
Jul 29, 2008 2:51AM PDT

Thanks for your replay!

I cant restore the system back to time i made the changes.

What comes to the error messenges, is that are different. If we take Firefox nothing happens when i try to open it, not even a error message appears. If i try with iTunes it says: "The program stopped working". Some other programs such as the standard games on windows (chess and so on) have in some mystic way disappeared.

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Might it be primarily a shortcut issue?
Jul 29, 2008 11:14AM PDT

There have been some long threads on iTunes failing on Vista, so I would save that for last.

For the others, I wonder if it's just a case of missing/corrupt shortcuts. After trying to launch Firefox from a shortcut, press Ctrl + Shift + Esc and see if firefox.exe is listed on the Processes tab. Then browse to C:\Program Files\Mozilla\Firefox and launch Firefox directly from the executable found there, checking the Task Manager again to see if firefox.exe is running. Repeat for each of the games found in C:\Program Files\Microsoft Games.

Let us know what happens.
John

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Seems like it aren't a shortcut issue...
Jul 29, 2008 9:42PM PDT

Hey

Thank for replaying once again Grin

I've tried what you said, without success. If i try to open Firefox from a shortcut or directly from C:\Program Files\Mozilla Firefox, nothing happens, not even on the Task Manager.
When i go to C:\Program Files\Microsoft Games all the maps are there, but when i open them, they are empty.

I appreciate your help so far! Please keep it coming Grin
Daniel

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Re: programs not running/
Jul 29, 2008 9:46PM PDT

If the folder in Program Files is empty, it's empty and gone. Reinstalling seems the way to go.

And I should install Firefox again also, after downloading the latest version from www.mozilla.org. It might be a good idea to delete the Firefox data from your profile data first, to be as clean as possible, but you'll lose your history and cookies and favorites then, so I would only do that if a simple install doesn't help.

Kees

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:S
Jul 29, 2008 9:53PM PDT

Hey

Thanks for the reply aswell Grin

So you are saying that i should do that with every single program on my computer? There are more than just Firefox that aren't working. Actually all programs but Safari and most of the Windows programs.

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I'm not (yet) saying that.
Jul 29, 2008 9:57PM PDT

But it should be a good start to just start.

Kees

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Tried to uninstall
Jul 29, 2008 10:01PM PDT

Ok I'm unable to uninstall Firefox :S It says that it might already have been removed, but i can find it in Program Files.

Daniel

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(NT) No need to uninstall. Just install.
Jul 29, 2008 10:04PM PDT
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YAY!
Jul 29, 2008 10:08PM PDT

I tried what you said, and now Firefox works Grin Thanks a million!!

Daniel

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Hmm have i found a solution?
Jul 29, 2008 10:05PM PDT
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Maybe, maybe not.
Jul 29, 2008 10:07PM PDT

Depends on the cause. If the .exe file is gone, it won't help. If the .exe file is still there but the file association is corrupted, it might help. We don't know, because we can't look inside your system.

Kees

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Hmm
Jul 29, 2008 10:15PM PDT

Yeah, but if you read the comments they say something about they had lost their exe files and then it worked after using the fix'.

Daniel

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baah
Jul 29, 2008 11:11PM PDT

Well i tried the fixes on the link, but it didn't work. So I'll try something else Silly

Daniel

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That's what I expected.
Jul 29, 2008 11:18PM PDT

I'd start reinstalling everything now. Somehow, it got rather uninstalled, I'd say.

Kees