Have you tried doing a system restore while in the safe mode? Go back to a time before you installed the software.
Well, here I am at my local library's computer. How embarassing! What brought me to this, you ask? well It's like this -- I tried to install Nero on my home computer (I'd received it as a bundle with the new DVD/CD burner I ordered for a computer under construction. All went smoothly until I rebooted at completion. After the desktop loaded, the taskbar disappeared - or rather it's contents disappeared. Along with that, the cursor became inoperative -- couldn't do anything but move it. Buttons and scroll wheel did nothing. Tried to "ctrl+alt+del" it into a restart. Seemed to be going ok, then, instead of the desktop, I got the message (paraphrasing here) "Exception OE at 0028:00010965 in VXD VFAT(01) + 0000B8ED.
Called from 0028:C1833669 in VXD voltrack (01)+ 00000430" Followed by, "may be possible to continue",
"Press any Key to attempt to continue"
"Press ctrl + alt + del to restart"
Press any key to continue.
Ever since then, it's been on this merry-go-round. I can't do anything! Went into Safe Mode and uninstalled Nero. While there, ran Avast! with no negative results. Attempted to get on internet while in Safe Mode, but kept getting message informing me that the Port was invalid or in use. Pertinent information is this: Gateway Essential 450, unknwn mobo, Pentium III (450MHz), WD 30 GB HDD, 384MB mem., So,Geez guys, what do I do now? Sure hope someone has some ideas. Will stop by the library tomorrow to check for responses. Thanks loads.

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