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Problems with my Samsung LE32A56 TV

by mojopin89 / January 17, 2010 12:35 AM PST

Hi!

I am having problems showing blu-ray on my Samsung LE32A656 TV. I've just bought a new Onkyo TX-NR807 receiver. My BD-player, a Panasonic DMP-BD35, is connected with HDMI to the receiver, and the receiver is connected with HDMI to the tv. If I connect the player directly to the TV, I get a picture, but if I connect it through the receiver, it takes 10-15 minutes before the picture appeares (if it appeares at all). The image is just black, while a Samsung screen saying "Searching for Signals" pops up once in a while. The HDMI light on the receiver is flashing.

First, I thought it had to be the BD-player. So I loaned a brand new Samsung BD-P1620 and connected it the same way, but I still had the same problem. Then, I thought the receiver was causing the problem. I took it back to where I bought it, where they tried it together with a Samsung BD-1620 (the same player I tried), and a Samsung TV. Everything worked perfectly here.

So, it gotta be the tv, right? I have tried updating the firmware on the receiver, player and the TV - without any luck. I have also tried switching on/off the HDMI-CEC functions on all the devices. The HDMI-cables are fine.

What is causing my problem? Should I bring the TV to service?

All ideas and answers are taken with great gratitude!

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EDIT
by mojopin89 / January 17, 2010 5:45 PM PST

I've written the model number wrong in the subject. It should say "LE32A656"

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Anyone?
by mojopin89 / January 19, 2010 2:17 AM PST

Bump

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Problems with my Samsung LE32A56 TV
by Samsung_HD_Tech Samsung staff / January 19, 2010 9:39 AM PST

mojopin89,

If it connects to the television, then the issue likely resides in the receiver. Not all receivers can pass a 1080p resolution, and that may be why the signal is cutting out. Try reducing the resolution in the Blu-Ray player's menu, and you may be able to pass it through the receiver.

"Searching for signals" means that the signal being sent to the television is unusable. Since we know the Blu-Ray player works when directly connected to it, it may be a setting within the receiver, or the Blu-Ray player is sending too high of a resolution through a receiver that doesn't support it.

--HDTech

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Thanks for the reply!
by mojopin89 / January 19, 2010 2:49 PM PST

Thanks for the reply!
The receiver is brand new, and should be able to pass 1080p. I have tried setting the Blu-Ray player to send only 720p and 1080i, but the problem is still there.

If I change the source on the TV, to another input than the one connected with the receiver, and then turn on the BD-player, the receiver is getting the signals. But once I turn the TV back to the right source, the signal droppes out, and the "HDMI"-light on the receiver starts flashing.

If the receiver is causing my problem, isn't it strange that it worked with another samsung TV and the same BD-player I have tried?

It seems to me it gotta be an issue somewhere between the receiver and the tv. Either that the receiver is unable to send signals to the LE32A656, or that the LE326A56 is having problems receiving signals from the Onkyo.

If it is a handshake issue, is it likely to believe that the problems lie in the receiver or the TV? I have read about people changing the HDMI circuit board in their devices. Might this be the sollution?

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Thanks for the reply!
by Samsung_HD_Tech Samsung staff / January 24, 2010 1:15 PM PST
In reply to: Thanks for the reply!

mojopin89,

The "searching for signals" usually means that the television is detecting a signal, but it's not a signal that the television can use. I know this isn't the ideal, but considering the circumstances, I would recommend connecting the Blu-Ray player directly to the television and then routing the audio through a digital optical cable.

Even with testing, it's difficult to determine what the issue could be. It could be just as simple as swapping HDMI cables.

--HDTech

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.
by mojopin89 / January 26, 2010 3:15 PM PST
In reply to: Thanks for the reply!

Okei, thanks.

The TV is now in for service. They are going to change the hdmi circuit board. Hopefully, this will help!

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