Problems with Flash Video

I recently updated my flash player, currently have version 10,3,181,14 installed. Right after I downloaded it, I began to notice that video content on certain pages won't load. I'm using Windows 7 and Google Chrome right now, but I've also tried on Firefox and Internet Explorer and had the same problem. I've uninstalled and and re-installed the software, tried a manual install, tried installing the previous version, played with hardware acceleration... nothing. The ads in front of the video play perfectly, but for some reason the video won't come up and the screen just remains black. I'm hoping someone can help me out (and spare me from buying support on Adobe), I'd really appreciate it.

Discussion is locked
Reply to: Problems with Flash Video
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Problems with Flash Video
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Maybe a fresh start
- Collapse -
Try This For Windows 7

For Windows 7, try changing the hardware acceleration a little differently like this:

some folks are finding relief for your issue in Internet Explorer, by opening the Control Panel-Internet Options-Advanced tab.. Once there, place a CHECK mark in the box next to "Use software rendering instead of GPU rendering", then click on "apply", then OK.

If these steps work for Internet Explorer, then try using similar settings in Firefox and Chrome.. The problem seems to be happening on Intel graphics cards.. You can also check the Intel site for an updated graphics driver for you card..

At this point, the folks creating the the Flash player are aware of the issue and are working on a new version which fixes the option. Still, it's a good idea to update the driver and try the options I mentioned above.

Hope this helps.


- Collapse -

updated the driver on my graphics card and it started working again. thank you so much.

CNET Forums