Peripherals forum

General discussion

problems with evga 7800gs?

by xotic224 / October 23, 2007 12:42 PM PDT

i just recently bought an evga 7800gs. i'm somewhat having a problem with it that i can't figure out for the life of me. after about 10 minutes or so after the card is setup and everything, my pc tends to shut down or reboot itself. i've tried rolling back the drivers, but it still does the same thing. i don't think anything is wrong with the card itself. i have a feeling it's my psu, but i'd like some feedback.

here are my computer specs(if you need more detail, i'll be happy to post):

pentium d 3.00ghz
2gb ram
evga 7800gs
120gig hd
xp pro
atx 500w psu

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Try this.
by R. Proffitt Forum moderator / October 23, 2007 9:09 PM PDT

Leave the cover off.

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did that.
by xotic224 / October 23, 2007 11:36 PM PDT
In reply to: Try this.

did that already. still the same thing.

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Time to look in the Event Viewer.
by R. Proffitt Forum moderator / October 23, 2007 11:38 PM PDT
In reply to: did that.

For example my kid's machine would do that. After a lucky find in the event viewer I found out which driver had caused it. At 500 Watts I don't expect the PSU to be an issue.


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took a gander
by xotic224 / October 24, 2007 12:08 AM PDT

this is what i found in the event viewer relating to nvidia(there's a few of them that say the same thing):

The application, C:\WINDOWS\system32\nvCplUI.exe, generated an application error The error occurred on 10/22/2007 @ 13:52:33.531 The exception generated was c0000005 at address 00401B55 (nvCplUI)

For more information, see Help and Support Center at

Faulting application nvcplui.exe, version 1.4.900.8, faulting module nvcplui.exe, version 1.4.900.8, fault address 0x00001b55.

For more information, see Help and Support Center at

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by R. Proffitt Forum moderator / October 24, 2007 12:12 AM PDT
In reply to: took a gander
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Check out and possible cause
by Willy / October 24, 2007 12:22 AM PDT

I had a similar that took far too long to figure out. It would reboot or freeze at different times. This may or may not be your problem, but I found that a mtrbd. mounting screw "head" was tall enough to interfere for a true full seated video card. In all appearances, it looked good but just enough to wiggle or hot/cold card walk(expansion). I simply removed the screw, all OK.

Now, even though you have a 500W PSU, if this is a generic psu, then consider you maybe reaching a wall. Too often an older psu or simply a too cheap psu will be lacking in the stable dept. so don't dismiss this as a cause.

As Robert offered, the event log can provide some clues as the system is up and running and may enter a log event.

tada -----Willy Happy

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