The disks are to be created by the owner when they boot up the machine. If they don't then they get to call HP and order them.
A friend of mine did a system recovery on their computer (HP Pavillion) don't know the model # at the moment.... Now it will not reboot properly. It acts like it is going to and then when it gets to the Windows XP Home screen it says ... Please Wait ... after about 10 -15 minutes an error window pops up that says that it needs a certain file and to insert disk. Problem is this computer did not come with any disks. I tried to manually browse for the file ... and I did find one but after that it just comes up with the same error and asks for a different file. I want to help them and I know a little bit about computers ... but I need the smarter people in the world to guide me in the right direction. Thank you!!