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General discussion

Problems w/read,unread,next unread

Feb 20, 2007 10:40PM PST

Windows XP Home
Firefox 2.0.0.1

I use threaded view to read cnet forums. In a string of seven post that are unread the first post shows next unread.

When clicking on next unread it goes to the next post but then the other five post are marked read and the second post does not have next unread

Instead it has back to top listed.

Have checked v$s forum and Feedback Forums this am and both are responding in the same manner.

This was a problem some time ago which was eventually corrected but now its back

Thanks
Ray

Discussion is locked

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No next unread
Feb 28, 2007 12:57AM PST

V&S forum had 11 unread post under updates only the first one had next unread listed. Once you click on the first next unread.

The rest were listed as return to top and the indicators were grey as being read.

None of these post has been opened prior to this try.

Ray

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No Response
Mar 1, 2007 7:06AM PST

What is the normal period of time we should expect to wait for some kind of response of a feedback.
Ray

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the normal period of time we should expect to wait for some
Mar 1, 2007 9:26AM PST

is 1 minute - 2 weeks Happy

I wish I could help with read and unread,but I don't utilize this feature.

tom

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Response
Mar 1, 2007 11:41AM PST

Well at least I got some kind of response.

Now I am as Happy as can possible be without bursting.

Ray

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(NT) Ray... "When all else fails play dead" ;)
Mar 2, 2007 4:52AM PST
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Hey guys,
Mar 2, 2007 7:25AM PST

you all know this issue comes and goes. If you don't complain about, it disappears more quickly than when you complain about it. I think if you don't complain, it accidently gets fixed. When you complain, they look too hard and then something else gets messed up.

My advise,

Take two aspirins and call me in the morning. You have become too computer dependent. Are you male or female? Look down.


NOT here.


Rick

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(NT) I wasn't complaining
Mar 2, 2007 7:30AM PST
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Good advise
Mar 2, 2007 11:11AM PST

Looked down and did not recognize anything I had seen in the past.

"So took two aspirins" and "Followed the possum moto"

Ray

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(NT) ROFLMAO ;)
Mar 3, 2007 4:57AM PST
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Ray only a few week's late to your reply :(
Mar 6, 2007 3:08AM PST

OK I suck and I'm sorry, I thought I had replied to you all this time but I never submitted as I probably accidentally closed the reply window and never looked back to check... so here it goes again.

The next unread post feature works great in the tree view, however implementing this in the threaded/flat view was a tricky one and I'll admit is not perfect at all.

You see, when you open a thread in the threaded/flat view, it is assumed that how ever many post are displayed, the reader will scroll down and read through all the post that is exposed in the thread--which will make all messages marked read once this page is refreshed. And this is where the confusion and problem exists.

The next unread is most useful/intended for threads that have multiple pages of unread posts littered throughout the thread so when you land on the first post (root post) you click the unread link it jumps to the next unread message on the next page. However the issue stemming from this (what you are experiencing Ray) is because clicking on the unread link while it does take you to the next unread post, it also refreshes the page which also automatically marks all posts on that page read--therefore killing the next unread links there after even you have not read some of the posts. In the tree view, you don't have this issue because the tree doesn't expose all the posts as you have to click on each individual post to read which will then mark it read.

Are still with me? I'm getting confused even trying to explain it Sad so I hope this makes a bit of sense.

The good news is that the engineer has some time to revisit this feature and trying to make it work as intended--allowing you to jump through all unread post even if the page gets refreshed in the threaded/flat views... so cross your fingers as I'm hoping to get this issue worked out shortly.

Thanks!
-Lee

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Yep. It works great for first unread but...
Mar 6, 2007 3:16AM PST

I still supplement this with searching for "New!". Mainly a visual scan, but sometimes Ctrl-F.

With hopes for a successful engineer.

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Read/Unread
Mar 7, 2007 12:43AM PST

Lee

Thanks for the explanation,the events you explained are what I am seeing,but most of all thanks for working on this problem.

Even though I prefer the threaded view I have decided to use tree view until some progress is made on the problem

Thanks again for the info

Ray

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Ray give it try now. This confusion should be fixed now....
Mar 14, 2007 7:43AM PDT

Let me know how it works out.

Thanks!
-Lee

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Lee
Mar 14, 2007 7:55PM PDT

First try was in Virus and security then windows xp and on to a couple more forums.

Works great

Thanks for the fix

Looking forward to using threaded view in all forums

Ray

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(NT) Works fine. Tx.
Mar 15, 2007 2:55AM PDT