Windows Vista forum

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Problems uninstalling a program

by sonotatechy / December 31, 2010 11:38 AM PST

I can't seem to find any solutions anywhere related to uninstalling a file that won't uninstall. Here is the problem: I go into Programs & Features and scroll down to QuickTime (which is what I am trying to uninstall) when I click "Uninstall" i receive a message stating " The feature you are trying to use is on a network resource that is unavailable" then it lists 2 possible sources where the file may be located. Thing is, the file does not exist and I can't locate it in the registry! I've tried downloading a unistalling program, but it won't work because the file does not exist. Any suggestions and/or help will be greatly appreciated!!

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We have a few discussions about that.
by R. Proffitt Forum moderator / December 31, 2010 11:55 AM PST
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Tried to follow link instructions..
by sonotatechy / December 31, 2010 12:15 PM PST

I tried downloading the Windows Installer Clean Up Utility, but it will not download. Gosh, either I'm really bad at this or something is seriously wrong with my laptop.

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It looks like Microsoft removed it.
by R. Proffitt Forum moderator / December 31, 2010 12:17 PM PST

However for Windows Vista and XP it's fine. Did you try google to find it?

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So bummed.
by sonotatechy / December 31, 2010 12:27 PM PST

I did google it and tried downloading it from this site. I'm not sure if Vista is the problem or how inept I am at this tech stuff. I clicked download, then save, then run, and then a message appears saying "This is the Windows 98/95 version etc. & will not run on Windows NT". Should I try downloading from another site? Oh, and thank you so much for helping out this is so greatly appreciated!

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Link, comment
by R. Proffitt Forum moderator / December 31, 2010 12:44 PM PST
In reply to: So bummed.
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