Video Cameras forum

General discussion

Problems transferring video from Hitachi dz-mv550a

by Eslavs / July 11, 2005 2:03 PM PDT

Lately when i try to download video from my camcorder to my computer, the computer crashes. every time. It had been working ok before, and i haven't loaded anything new that would cause a conflict (at least i don't think). Anybody have a similar problem with the dz-mv550a?

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Problems transferring video from
by jcrobso / July 12, 2005 12:42 AM PDT

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. A little more info. OS your using/ hook up from camera to PC, etc. John

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sorry, here..
by Eslavs / July 12, 2005 12:21 PM PDT

OS is windows xp home, camcorder connects via usb2.0.

Camcorder came with an installation disc that had a usb driver, dvd-ram driver, and 'DVD movie album SE', used to transfer video from camera to computer. All of these have been installed correctly. What happens is:

I plug the camera into usb port. the computer will detect the camera, but usually within a few seconds the screen will go to a blue error message (I believe it mentions a physical memory dump, it's been a few weeks since i've done it). At that point i must turn off the computer and restart. This will happen every time i try to connect.

That covers all i can think of....

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Try the usual cure.
by R. Proffitt Forum moderator / July 12, 2005 10:21 PM PDT
In reply to: sorry, here..

Connect it with FIREWIRE and test it with WinDV (use google.com to find).

Bob

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"Usual Cure" is not for the DZ-MV550A
by entrekin / September 15, 2005 2:12 AM PDT
In reply to: Try the usual cure.

The recommendation to connect via Firewire is not valid, since the camcorder in question does not support Firewire.

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Then use the DVD.
by R. Proffitt Forum moderator / September 15, 2005 2:27 AM PDT

Since it records to media, use that and pop it in the PC. For instance, Ulead.com products can use that as source to make your new production.

Cheers,

Bob

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About the PC.
by R. Proffitt Forum moderator / September 15, 2005 2:28 AM PDT

It appears you have a bum install of the OS. Something you forget from the first time you set it up. Sadly there are not enough clues to tell what was forgotten.

Bob

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