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Problems shutting XP down

by carolineroche / October 29, 2004 3:37 AM PDT

I have a problem in shutting my computer down. I am running Windows XP with Service Pack 2. When I go to Start, Turn Off Computer and select Turn Off, the computer always restarts again. This means that I have had to resort to using the shutdown button on the computer, which of course always throws up a serious error message when I turn the computer on again. Is there any way of resetting the Turn Off button? Any help appreciated - Caroline

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Re: Problems shutting XP down
by AussiePete / October 30, 2004 1:09 AM PDT

when did this problem first start?? Was it after installing sp2?? if not how long has it been going on and can you think of any program you may have installed just prior to it happening - if it started happening just recently for no apparent reason try doing a restore point.
First thing you need to do is check for bios upgrades and motherboard driver upgrades and reinstall - the power off is operated by the bios and/or the operating system so your bios and motherboard drivers play an important part.
Also see this link for shut down issues - hopefully one of them decribes your issue.

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Re: Problems shutting XP down
by billzhills / October 30, 2004 2:59 AM PDT


Start -> settings -> control panel
open system properties -> Advance Tab -> Click Settings button.

If Automatically restart under System Failure is checked you are having a system failure. Last system that was doing this it me was caused by Roxio. Bob Proffit has mentioned a web site that address this issue. Hopefully he will see this post and provide the link.

My solution was to uninstall this application.
After the second reboot everthing was fine.


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Re: Problems shutting XP down
by MarkFlax Forum moderator / October 30, 2004 6:13 AM PDT
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