Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Problems sending/receiving files thru a NAT router

Mar 29, 2005 5:56AM PST

I am having trouble sending/receiving files on my desktop, using applications such as MSN, Skype etc. I get a really slow transfer rate. Doing a little readig I've realised that this may have something to do with my NAT firewall (Ntech wireless router). I am running 2pcs on a LAN, one via wireless. Both pc's are using WinXP - one PRO and one Home Edition. I've done the basics, like enabling UPNP and updating the firmware on the router (as per troubleshooting instructions) and even reset it to the factory default, but I still can't get some of my stuff to work. Any ideas on how I can overcome this? I must admit I haven't attempted video/audio conversations on MSN but have a sneaking suspicion they might not work if I tried.
Thanks Happy

Discussion is locked

- Collapse -
Take the router out of the loop....
Mar 29, 2005 6:43AM PST

and connect one PC directly to the modem. Does your speed increase? If yes try to update the routers firmware. If no, call your ISP.

- Collapse -
I forgot to mention
Mar 29, 2005 5:00PM PST

Sorry, I forgot to mention that it's an ADSL router/modem in one, so the pc is directly connected to the modem. Also, I don't want to take the router out of the loop since I need it in order to allow the other pc's on the network to access the net. That was the whole idea behind getting a router in the first place.

I've also already called my ISP and they tell me that they can't (or won't.. Sad) help me since the router is not equipment supplied by them and the ADSL line is working fine. AARGHH!

- Collapse -
Reply....
Mar 29, 2005 6:08PM PST

"Also, I don't want to take the router out of the loop since I need it in order to allow the other pc's on the network to access the net."

Taking the router out of the loop is done to try and isolate the problem. Since it is a combo modem/router, this can no longer be done.

"I've also already called my ISP and they tell me that they can't (or won't.. ) help me since the router is not equipment supplied by them and the ADSL line is working fine. AARGHH!"

Your ISP is telling and rightfully so, that they are not responsible for equipment they did not provide.

- Collapse -
So how do I fix this?
Mar 29, 2005 7:29PM PST

Any ideas?

- Collapse -
I offer no fix, but...
Mar 29, 2005 8:22PM PST

There are articles about this at dslreports.com

Have you read them?

Bob

- Collapse -
Nope
Mar 29, 2005 9:08PM PST

But I'm headed that way now. Thanks for the suggestion.