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Problems playing audio/video files with Samsung phones?

by chrisny2 / June 8, 2011 3:29 PM PDT

Hi. On my Droid Charge, I often have no problem playing music or video files and then suddenly I'll get a message that the file type is not supported for all of my files. Then I reboot the phone, and the music/video files play fine again...for a few days. Until the same thing happens. It happens with several different music players, even the amazon cloud player.

I have a Droid Charge and I noticed on another board someone with the Samsung Infuse with the same problem.

Does anyone know what might be causing this/how to fix it?

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All Answers

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by R. Proffitt Forum moderator / June 9, 2011 12:12 AM PDT

But I see this across many devices. It's not a Samsung issue, it's all over.

There is no standards in AV encoding or rather there are thousands. This means I get to learn what works and then find and use tools like Handbrake to convert content.

I'm sure consumers will be unhappy with this.

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I believe I have a solution
by btuna / June 14, 2011 12:48 AM PDT

The problem, strangely enough, seems to be related to the official Twitter app. I don't know why, but if you uninstall the twitter app the problem appears to go away. I found this by googling around for several days. I put off trying it (because it seemed like an unlikely answer) but I finally uninstalled the app a few days ago and have not had the above problem since.

Third-party twitter apps do not seem to have this problem, only the official app.

By the way, I am using a Samsung Captivate. This particular problem may be confined to Samsung, but it is shared by multiple Samsung phones.

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