That's the correct message. It's the default database where Outlook stores it's data (like mails). If not present, it should create it, because that isn't done at install time. There can be several users, all with their own .pst file, and new users can be made after the install, so the install can't do it. That's why it's done the first time Outlook runs in an account.
What happens if you run Outlook in a totally new Windows account? If it makes an empty .pst file then, just copy that to the location mentioned in the message.
Kees
I am running Windows XP Pro (SP3) and Microsoft Office Basic Edition 2003 on a Dell laptop.
Up until now I have never installed the Outlook component of Office because I use another email program. However, I was recently given an iPhone and would now like to sync contact information between my computer and phone via Outlook.
I tried installing Outlook via Add/Remove Programs on the Control Panel. The install appeared to be successful but when I ran Outlook I got the message:
Personal Folders: The file C:\Documents and Settings\Trip\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst could not be found
I would appreciate any suggestions you have as how I can get Outlook up and running.
Thanks,
Trip

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