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Problems installing new video card

by zuluw / August 8, 2008 2:15 AM PDT

I just built a new pc. 320 GB hdd with windows xp pro. 3 gb of ram. Pentium d 3.4 ghz. I tried to install the Geforece 8600 gt 512mb gddr3 video card. When I install it into the pci express slot and try to boot up windows so I can install the drivers needed it shows me a black screen with the graphics card information then trys to boot in windows, goes black, and restarts all over. Then I have the option to select safemode ect. If you have any ideas it would be greatly appreciated.

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So safe mode works?
by R. Proffitt Forum moderator / August 8, 2008 4:46 AM PDT

Just fixed one like this.

1. Safe mode, then uninstall ALL video cards found in device manager.
2. Reboot. DO NOT TAKE ANY OFFER from Windows to find or install drivers. DO NOT CANCEL, etc. Now install the video card's drivers.
Bob

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Needs 400-450 power supply
by Dango517 / August 8, 2008 5:29 PM PDT

Did you plug in the power cord that goes in the back of the video card? Has a six pin plugin adapter that came with the card. Try disabling your on board graphics chipset , first, if your mother board has one. Make sure it is seated properly ... fitting will in the PCIe slot. Some of these require a PCIe 2.0 slot does your mother have this or PCIe slot 1.0? 2.0 allows for a faster connection speed then 1.0, some graphics cards require the faster connection.

This thread untracked ...... Now back to Bob.

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no 6 pin connector, tried to uninstall other video drivers
by zuluw / August 8, 2008 7:10 PM PDT

I have tried to uninstall all other video drivers via device manager. I am not able to boot up in safemode when video card is installed. I also rechecked the video card for the 6 pin power connector and there isn't one. My power supply is 450 watts. I am dumbfounded upon this problem. There is a fan connected to the video card... the only other guess I have is to unplug that, which i don't see why it would work that way, but i have witnessed stranger things. If you have any more ideas it would be greatly appreciated. Also, do you think it could just be a defected video card? Thank you.

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"I am not able to boot up in safemode when video card is ins
by R. Proffitt Forum moderator / August 8, 2008 11:18 PM PDT

"I am not able to boot up in safemode when video card is installed."

This is a sign of a damaged OS. I find the easy fix is to install the OS from scratch with the new card installed.
Bob

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reinstall os with video card issue as well
by zuluw / August 9, 2008 3:49 AM PDT

Here i find another problem. i can only install windows when this video card is uninstalled. I have tried a few times to reinstall my xp pro with the video card installed and the problem i then run into is that i can't even get into the screen to reformat and install a new os. A screen comes up, A problem has been detected and windows has been shut down to prevent damage to your computer. It says i need to update bios, and that my system is not fully acpi compliant. this is just an odd problem. because this is odd because i thought ACPI was mostly for notebooks..

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"my system is not fully acpi compliant."
by R. Proffitt Forum moderator / August 9, 2008 4:45 AM PDT

That's not a good sign. I'd take this up with the motherboard's maker to see if they resolved this.

If not, replace the motherboard.
Bob

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new motherboard?
by zuluw / August 9, 2008 9:51 AM PDT

if i can't get this resolved with biostar,which motherboards will be be best so i wouldn't run into this problem again? Thank you for the help, it is greatly appreciated.

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There is one more thought here.
by R. Proffitt Forum moderator / August 9, 2008 11:18 AM PDT
In reply to: new motherboard?

I wonder if this system came with XP? If not, I bet it was Windows 98 or 2000?

I also remember that some systems we can turn off ACPI in the BIOS. There's a little downside to this but not too much.
Bob

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built it from scratch
by zuluw / August 9, 2008 1:40 PM PDT

nope, i bought everything separately. it's a brand new machine.. cheapest thing on the pc is the motherboard... so it figures.

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disabled acpi
by zuluw / August 9, 2008 3:21 PM PDT
In reply to: built it from scratch

i disabled the acpi, and a new problem arises. went to install drivers for graphics card in normal windows, it got half way, then restarted and then i couldn't start windows normally. So, i installed the drivers in safemode. drivers are installed, shows in device manager. now, i restart my pc, and wouldn't load windows normally again. It always restarts once it gets to the windows screen, then it goes to the safemode and ect. computers, once, you think you get closer, knocks you on your butt again. i think i'll give in and just buy a new motherboard unless other ideas are thought of. Thank you again for the help.

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On board video card.
by notoftherightmind / August 9, 2008 7:42 PM PDT
In reply to: disabled acpi

Do you have on board video card? If so is it switched off in BIOS?

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(NT) Did we look for a new BIOS?
by R. Proffitt Forum moderator / August 9, 2008 11:35 PM PDT
In reply to: disabled acpi
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new bios
by zuluw / August 10, 2008 9:05 AM PDT

I did find a new bios for it, so i installed it as well. no luck. disabling the ACPI and the new bios didn't work either.

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No one can check your work.
by R. Proffitt Forum moderator / August 10, 2008 9:17 AM PDT
In reply to: new bios

Sorry but with each post is this -> Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

Can you share those details?

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specs
by zuluw / August 10, 2008 12:56 PM PDT
In reply to: new bios

Biostar P4M900-M7 SE Motherboard
3GB RAM
3.4 GHz Pentium D processor
PNY VERTO GeForce 8600 GT 512MB GDDR3 PCI x16 Express Graphics card
Western Digital EIDE 320 GB HDD
Diamond Xtreme Sound card
Philips SPD2415BD SuperAlwrite Internal Drive DVD
Power Up Black Corporate ATX Mid-Tower Case with Front USB, Audio Ports and 450-Watt Power Supply
Windows XP pro OS

Thank you for all the help.

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NEW VIDEO CARD INSTALLATION PROBLEM
by kickedladder / August 10, 2008 5:26 PM PDT

Hi
remember one
Windows xp cannot take more than 2gb ram
first remove your extra 1gb ram
and change the powersupply to 500w+6pin video power socket
Boot safe mode goto device manager and uninstall all vga drivers
Reboot normal mode stop device found command, goto device manager and install manual mode choose and locate your specified driver path
your software works well. Finally install your extra 1gb ram.
-KickedLadder

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same problem occurs
by zuluw / August 11, 2008 4:43 AM PDT

The same problem occurs. I have a feeling my motherboard can't take it.

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