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General discussion

Problems contacting Upload.com

Jan 28, 2009 12:15AM PST

(I am posting this here because I have not received any responses from emails I sent through the support page.)

I cannot manage my subscriptions in the "my account" area of upload.com?

When I choose "Payment Information" and then select the "Click Here" by one of my product listings, it takes me to a page with specific info about that subscription. The sentence at the top this page reads: "To edit the payment information below, click the "Edit" link at the bottom to change it." Problem is, there is no edit button listed at the bottom of the page? I checked this page in multiple browsers to see if that was the issue but I still have the same problem?

Discussion is locked

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Email me directly please...
Feb 2, 2009 2:07AM PST

Hi BONEMEAL,

Please email me directly and I'll pass this along to the appropriate folks to help you take care of this.

Please include all necessary info about your account and what needs to be done.

Email me at: messageboards AT cnet DOT com. With the subject line "Need help with my Upload.com account"

Thanks!
-Lee

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Hello - no support
Feb 2, 2009 5:10PM PST

Hi Bonemeal -
Welcome to the club - upload.com support seem to be on an extended christmas vacation!

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very bad support
Mar 8, 2010 12:45AM PST

Hi,

working with upload.com support and their platform is a real nuiscance I detest...slow, often not reading my mails, losing my account data (to be fair, perhaps I made a mistake), unresponsive and a crashing platform so i cannot pay for my subscription even if I wanted to...

So I am looking for alternatives to get rid of them...any suggestions?

Daniel