"hello I have a problem with my tv samsung un32eh5000fxza I made an update of the internal software of the tv and since I have sound but no image I try to contact the technical support of samsung but there is nothing wanted to do so I contact this forum to know if you can help me that the image comes back on my tv I find that the support of samsung is incompetent I hope to find here a person who could help me to solve my problem"
When a TV has no image I always try pressing the menu button on the remote to see if the menu shows up. If no menu shows up then the set is in need of repair.
As to incompetent I worry they didn't offer a repair service or you expected a free fix. Tell more but as the story stands, it looks like a repair is required.
bonjour j'ai un problème avec ma tv samsung un32eh5000fxza j'ai fais une mise a jour du logiciel interne de la tv et depuis j'ai du son mais aucun image j'ai essayer de contacter le support technique de samsung mais il on rien voulu faire alors je contacte ce forum pour savoir si vous pouvez m'aider a ce que l'image revienne sur ma tv je trouve que le support de samsung est incompétent j'espère trouver ici une personne qui poura m'aider a résoudre mon probléme

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