These units are noted for this problem. They cannot be fixed. I bought two for Christmas presents and after 2 days one was stuck on the "Initialization" Screen. Went back to Circuit City & exchanged them both because there was a major hardware/firmware upgrade on the new ones. After about a week, same problem. Now I'm just going to return them. You can only return it or throw it away.
i bought this 4 days ago and now wen it starts ot says sansa intializing thn just gets stuck ther wats shud i do