Then look at how the discussion went at http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=46283&messageID=547917
They had to try AUTOPATCHER and more Spyware removal tools.
ok so i got myself a new computer, pentium IV, and i installed sp2 through windows update, and then my problems started. each time i connect to internet it works a while (maybe 5 minutes) and then it just stops working (everything stops except msn)....i tried uninstalling sp2 and going back to sp1 and when i do that it works perfectly....then i reinstalled sp2 and then it didn't work again....so anyone else have this problem or is it just me?
(i checked for spyware and i had none found yet i still have this problem for three days now)