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Question

Problem with Windows

Oct 2, 2015 10:30AM PDT

Okay so here goes with my problem,

I recently upgraded to Windows 10 and thought my problem was with the graphics driver but found out it was not but my pc keeps booting to a black screen and the only reason I am able to type this is it works in Safe Mode with networking.

My pc specs are as follows:
Nvidia GTX 670
i5 3450
64 bit windows 10 pro
8 gig of ram

Discussion is locked

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Answer
Have you checked the screen resolution?
Oct 2, 2015 10:37AM PDT

Maybe you need to set the screen resolution to something lower. Have you tried that?
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Good luck.

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Not quite
Oct 2, 2015 10:45AM PDT

I can't change the resolution outside of Safe Mode.

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One of the classics.
Oct 2, 2015 4:50PM PDT

Boot safe mode, change to something tame like 800x600 60Hz and then reboot.

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Yatta
Oct 2, 2015 5:24PM PDT

I will try this tactic and report back general!

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Nooooo
Oct 2, 2015 5:35PM PDT

I'm sorry to say it didn't work general we need a new tactic!

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Are you sure the display is on the card?
Oct 3, 2015 7:18AM PDT

This i5 can have onboard graphics so if you are plugged in the motherboard what you noted can happen.

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Perhaps
Oct 4, 2015 2:52AM PDT

Okay I'll check that out and see if it fixes it.

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Strange
Oct 4, 2015 3:14AM PDT

Well this is weird I tried doing that I even tried deleting the graphics driver entirely and re-installing it like someone I'm going to contact microsoft themselves about my problem.

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That rarely works.
Oct 4, 2015 9:31AM PDT

Is your PC a Microsoft branded PC? They usually waste your time. Since this CPU has onboard video, try it without the video card.

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No it's not
Oct 4, 2015 6:31PM PDT

My pc is not microsoft branded but I'll try that.

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Answer
It's not your resolution.
Oct 5, 2015 2:13AM PDT

Easy solution, but tends to take a bit of time.

The fact it works when you're booting in Safe Mode with Networking discounts your hardware as the problem. It also proves that a 3rd-party service or startup item is causing the issue since Safe Mode disables them.

Click start, type msconfig and press enter.
Click on the Startup tab, hit disable all at the bottom and hit Ok. Restart.
If you boot up normally, it was a Startup item, reenable them 1 by 1 until you find the culprit.
If there is no change then boot into Safe Mode disable all services (hide microsoft services first). Restart. Re-enable 1 by 1 to find the culprit.

Good luck!

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Still nothing
Oct 5, 2015 5:33AM PDT

Hi,

Thanks for the reply tried all that and still nothing I can't believe nothing has worked so far I really want to be able to get into Windows I even tried downgrading to windows 7 and it refuses to when it worked perfectly fine when I downgraded before to check if it was my drivers.

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Try an in-place upgrade
Oct 5, 2015 7:55AM PDT

Okay, sounds like it's your OS then, especially if it's not doing things it should be able to do Happy

You will have to wipe and reinstall but might be able to cut out the time needed to reinstall programs and transfer data by doing an in-place upgrade - link: https://support.microsoft.com/en-us/kb/2255099

I would run a backup first if you haven't already.

Let me know how it goes Happy

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Thanks again
Oct 7, 2015 1:09AM PDT

Thanks I'm not sure how to do the in-place upgrade without the disk but my brother is going to have a look at my pc for me I'm pretty good at pc's but my brother is slightly better at it thank you for the help though.

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Fixed my problem
Oct 10, 2015 3:36AM PDT

Okay so I tried something similiar to what you said I chose the option at the statup menu "Reset Windows" which keeps all my personal files but pretty much deletes everything else so it's like a fresh install and not only worked but booted in 1920 x 1200.

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Well done
Oct 10, 2015 5:40AM PDT

Congrats

Only difference between using the reset option and doing the in-place upgrade is that you wouldn't have lost your programs in the process.

Resolution can be changed easily enough.

Enjoy!