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Problem with windows update

by kjsurvivor / August 7, 2008 2:59 PM PDT

I have an icon that says updates are ready for my computer , how ever when I try to download I get a message saying that the update was not installed.
When I go the the windows update site it shows that there is a download ready but it has a size of 0kb and my history says that the last attempt failed.
The update is called:
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)
This is the error code displayed:
Error Code: 0x8007F0F1
I am using xp pro.
Any suggestions???

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Some things to try.
by MarkFlax Forum moderator / August 7, 2008 7:57 PM PDT
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And if Mark's suggestions don't work
by PudgyOne / August 7, 2008 10:50 PM PDT

Try validating Windows again.

http://www.microsoft.com/genuine/


Re-register the Windows Update DLL with the commands below


Click Start, click Run, type cmd, and then click OK.


Type the following commands. Press ENTER after each command.


regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll


Attempt to run Windows Update


Also try the Windows Installer link for Non-Vista machines from Microsoft.


http://support.microsoft.com/kb/315346

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I have tried all of the above..
by kjsurvivor / August 8, 2008 2:44 AM PDT

as well as suggestions from microsoft.
As for my OS , I just got rid of the xp08 virus for the second time.
The first time(before I found this great site!!)I took it back to where I bought the computer and they just saved the data,formatted and reloaded the OS with put even trying to cure the virus!!
36 hours later I had the virus again but followed the great instructions found here and I was good to go in a couple of hours.
I have downloaded all updates including SP3 but this last one will not install.
This is the error ...... 0x8007F0F1
This is the update..... KB950759
I also run nod32 antivirus and the firewall is on...
The computer is a intel quad core Q6600 2.4G

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Just to make sure
by PudgyOne / August 8, 2008 4:30 AM PDT
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update problems continue
by kjsurvivor / August 8, 2008 5:21 AM PDT
In reply to: Just to make sure

pudgyone, that is exactly what I did plus SuperAntiSpyware, RougeRemover,SmitfraudFix and SpybotS&D

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Do you still get that error code...
by MarkFlax Forum moderator / August 8, 2008 8:33 PM PDT

(0x8007F0F1) after manually downloading and installing that KB update from;
http://www.microsoft.com/downloads/details.aspx?FamilyId=4C47CF8A-8100-4D43-855A-F225A3492B19&displaylang=en

If so, tell us what happened when you tried to install it.

Did you go through all of the following steps stated in http://support.microsoft.com/kb/943144 ?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Method 1: Register the Wups2.dll file in Windows
To register the Wups2.dll file in Windows, follow these steps:
1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv
2. Register the Wups2.dll file. To do this, follow these steps:
a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
b. Click OK on each verification message that you receive.
3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If so, what happened during the process? Did you restart the computer after this and before returning to Windows Updates? If so, what happened then? Any error messages are important.

Mark

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I have tried that
by kjsurvivor / August 9, 2008 5:40 AM PDT

I have registered the Wups file restarted the update server and restarted my computer.

Next I down load the update manualy and save to desktop.

I then try to manualy install, all the files extract and I go to the set up wizard I follow the prompts and when finised it says:

"Files from the p[ackage are incompatible with files on your system"

This is the name of the file on my desktop

"IE7-WindowsXP-KB950759-x86-ENU"

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and also
by kjsurvivor / August 9, 2008 5:42 AM PDT

I forgot to say that the Wups file registed ok...

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Stupid question(s)
by PudgyOne / August 9, 2008 7:47 AM PDT
In reply to: and also

Is this the only update that doesn't install?

You do have Internet Explorer 7, correct?

If so, I'd consider un-installing Internet Explorer in the control panel, add/remove programs, show updates, click remove.

It will prompt you that the following programs were installed and may not work correctly. Tell it ok and un-install.

Restart your computer. You have Internet Explorer 6 back. Get all the Windows updates for this. Then If you want Internet Explorer 7 back, then download it with Windows Updates and re-install it.

Restart your computer. Now download the latest updates. Does everything install?


Rick

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pudgyone
by kjsurvivor / August 9, 2008 8:42 AM PDT
In reply to: Stupid question(s)

It's the only update that is available for install...
I will try your suggestion... and update...

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Sounds like
by PudgyOne / August 9, 2008 8:45 AM PDT
In reply to: pudgyone

it might work. I'm thinking maybe a BHO or IE 7 may have gotten corrupt.


Rick

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more stupid questions
by kjsurvivor / August 9, 2008 8:46 AM PDT
In reply to: Stupid question(s)

I am goung to uninstall IE7 but I have several updates listed and I'm not sure which one it is.
What would the updated # be??

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It will be called
by PudgyOne / August 9, 2008 9:05 AM PDT
In reply to: more stupid questions

Internet Explorer 7, in add remove programs, show updates.


Rick

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I must be blind
by kjsurvivor / August 9, 2008 10:54 AM PDT
In reply to: It will be called

I don't see anything that says internet explorer 7
I see
Windows updates
Hotfix for wondows
Security update for windows.
all with "Kb----" in the title

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Open up Internet Explorer
by PudgyOne / August 9, 2008 12:36 PM PDT
In reply to: I must be blind

At the top of the browser, click on help, about Internet Explorer. What numbers appear in the window.

Internet Explorer 6.0.2900. 5512.xpsp.080413-211 are on the version Of Internet Explorer 6 that I am using. If you have Internet Explorer 6, then the Internet Explorer 7 update will NOT install bacause of this.


Rick

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Pudgyone
by kjsurvivor / August 9, 2008 1:14 PM PDT

I have internet explorer7 and my OS is XP pro

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Try using this program
by PudgyOne / August 9, 2008 1:39 PM PDT

Download Belarc Advisor and run it. It will show you all of the installed updates and if any fail, behind it you'll find a hotfix for it.


Rick

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Also try
by PudgyOne / August 9, 2008 2:00 PM PDT
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What is the make and model of your computer?
by PudgyOne / August 9, 2008 1:42 PM PDT

I know you have XP Pro.


Rick

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IE repair not for IE7
by kjsurvivor / August 9, 2008 3:15 PM PDT

The re[air prog does not support IE7.
I ran the other program and got a list of updates that I don't have butnone that have faile such as(KB950759)

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My Computer is..
by kjsurvivor / August 9, 2008 3:29 PM PDT
In reply to: IE repair not for IE7

Microsoft Windows XP
Professional Version 2002
Service pack 3

Intel(R) Core2 Quad CPU
Q6600 @ 2.4 GHz
Physical Address Extension

Can I Remove all the updates and star over??

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Just so you know.
by MarkFlax Forum moderator / August 9, 2008 6:42 PM PDT
In reply to: My Computer is..

Add/Remove Programs in the Control Panel lists Internet Explorer 7 as "Windows Internet Explorer 7", and not Internet Explorer.

I think Rick may have caught a clue there. BHOs are Internet Explorer add-ons, (Browser Helper Objects). The trouble is they are unsigned and unauthorized by Microsoft, and many are malware related and cause problems, not only to Internet Explorer, but to the whole Windows system because IE is so closely integrated with Windows Explorer itself, (eg the windows that display when you open My Computer, My Documents, etc).

We routinely suggest members remove all BHOs, but it is no easy matter. If any web site needs a BHO, it will try and download it again. There is a utility called BHODemon that will list and remove BHOs and although the developer no longer supports it, it is still available from MajorGeeks here.

I would also suggest removing all and any installed toolbars from IE and Outlook or Outlook Express if you use those email clients, (eg Google or Yahoo toolbars), as they often cause problems.

It may be more helpful to try removing those rather than uninstalling IE7 and reverting back to IE6, at least initially. Then reboot the computer after removing them, just to ensure they are completely removed from the registry.

I would not advise removing any already installed Updates.

Mark

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